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Meter Reader at Southwestwater

Southwestwater · St Austell, · Onsite

£25,274.00  -  £25,274.00

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At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Are you looking for a new role that gets you out and about? South West Water is looking for a Meter Reader to be part of our dedicated team based in St Austell. You will join us on a full-time, permanent basis, on a salary of £25,274 per annum plus a range of excellent company benefits and support.

About the role:

As a Meter Reader for South West Water you'll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing.


Are you looking for a new role that gets you out and about? South West Water is looking for a Meter Reader to be part of our dedicated team based in St Austell. You will join us on a full-time, permanent basis, on a salary of £25,274 per annum plus a range of excellent company benefits and support. About the role:As a Meter Reader for South West Water you'll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing.

What you’ll be doing:
  • Accurately record and report water meter readings across our service area
  • Deliver great customer service for both Household and Non-Household customers
  • Optimise your time, routes, and mileage - local knowledge area of the area helps!
  • Complete scheduled and unscheduled meter readings to meet your targets
  • Report faulty meters for repair, meters not set up on the system, and suspected meter fraud cases for investigation
  • Communicate well with all customers and colleagues
  • Make sure company van and equipment are all up together and in good working order
  • Always prioritise Health and Safety and follow our Home Safe guidance & procedures


    • What we are looking for:
  • A full UK driving licence
  • Confident and experienced with interacting with customers face to face
  • Ability to deliver targets and goals
  • Comfortable with lone working - in all weather conditions
  • Basic computer skills for accurately reporting meter readings


    • What's in it for you:
  • We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

  • In return, we offer an excellent range of benefits including:
  • Generous holiday allowance plus bank holidays
  • A discretionary Bonus
  • Competitive Contributory Pension
  • Share-save Scheme
  • Various health benefits
  • Wellbeing support programmes
  • A range of Group Discounts
  • Cycle to Work Scheme
  • Financial support services
  • And plenty more!


    • Closing Date: 2nd November 2025

    If you are looking for a new challenge, please click apply now to be considered as our Meter Reader - we look forward to receiving your application.

    Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

    Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
     
    Our core values which are essential to our success are:
     
    Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
    Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
    Be the Future - Embrace change. Drive Progress. Own the challenge.
    Apply Now

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