Flexible Schedule Driver – Meals & Passenger Services- Hamilton Ohio at Community First Solutions

• Paid Time Off that can be taken once accrued with no waiting period
• Employee education funds that advance career development
• 401(k) retirement savings plan with employer match
• Holiday pay & Paid Holidays

• Assist all clients on and off of the vehicle as needed including proper securement of wheel chairs.

• Provide services as indicated on the daily route schedules via paper and/or electronic tablet.
• Maintain communication contact with dispatch and other drivers by radio and/or phone.
• Responsible for accepting client donations.  Verify amounts and forward to appropriate personnel on a daily basis.
• Ability to understand written or oral instructions and document services delivered.
• Must be willing to work agreed upon schedule
• Deliver meals to clients in a safe, friendly, responsible, and timely manner.  Document the time of each delivery and report to supervisor any unusual circumstances or inability to deliver the specified meals.
• Must ensure meal delivery and passenger transport meet all regulatory specifications.
• Provide timely feedback to dispatch or supervisor regarding service failures and customer concerns.

• Ensure radios and electronic tablets are in good working order.

• Maintain and ensure daily vehicle log records are accurate and up to date.  Check vehicle daily for maintenance requirements/needs and provide documentation when needed to departmental staff or designee.
• Distribute communication items to client’s residence during meal deliveries (i.e. menus, holiday letters, satisfaction surveys, other reminders, etc.)

• Attend and successfully pass all driver education classes as required by The Fleet and regulatory specifications.
•  Work schedule may need to be slightly adjusted at times to accommodate business operations.

• Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.

• All other duties as assigned and/or appropriate to the position.

Education:  High School Diploma or equivalent

Licenses or other required certifications: Must maintain a valid driver’s license, proof of automobile insurance, and a good driving record to meet standards of our agency’s insurance provider.   Must complete driver training program, First Aid/CPR, and passenger assistance courses required by the Ohio Department of Transportation and any other regulatory specifications.  These courses and certifications must be maintained. 

Experience: Minimum of two years of licensed driving experience. 

Specialized knowledge, skills, or abilities:

• Must be 21 years of age and have reliable transportation.
• Must understand and be able to access email, use a GPS device, electronic tablets and learn new technology as it relates to the job.
• Ability to understand the physical limitations of the older adult population and handicap person and capable of serving their needs.
• Ability to communicate with emergency service systems.
• Attend company and other meetings, seminars and training classes as directed by your supervisor or designee.
• Strong customer service skills.
• Excellent interpersonal and communication skills.
• Strong Team Player.
• Training in “transfer techniques” helpful but not required.
• Must be physically and independently capable of maneuvering in and out of vehicles, carry a meal delivery apparatus and maneuver in and out of all types of homes, apartments, etc.
• Must have the ability to work in all types of weather conditions including hot, snowy and stormy weather.
• Must be able to safely and effectively operate all equipment within the department.