Administrative and Strategic Initiatives Manager at City of El Paso, TX

About the Department

Education and Experience: Bachelor's Degree or higher in Business, Public Administration, Organizational Development, Human Resources, or related field, and seven (7) years of experience in program or project management, strategic planning, public administration, or human resource administration, including two (2) years in a lead or supervisory capacity.

Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent from another state by date of appointment.

Position Duties

Under general direction, plan and administer efforts in the coordination of strategic initiatives and operational action plans, implement and coordinate administrative operations to create meaningful and inclusive processes for measuring employee and departmental performance to achieve program effectiveness and progress toward performance outcomes.

Minimum Qualifications

Plan, organize, control, and direct administrative support functions for departmental action plan development, directly and through subordinate managers. Involves: Review and evaluate service delivery methods and systems, including administrative and control systems and internal relationships. Identify opportunities for improvement to services, systems, and standard operating procedures to enhance efficiency and internal control and make recommendations to the Director. Establish work and program priorities.

Conduct and attend meetings regarding the implementation of projects, strategic planning, or other administrative issues. Involves: Act as a liaison, departmental representative, or leader in group settings. Provide leadership and overall direction to major projects. Investigate, respond to and resolve sensitive and complex inquiries and complaints. Respond to questions from departmental personnel or other departments for information and interpretation.

Manage and participate in the development and implementation of goals, objectives, polices, and priorities for the Department. Involves: Coordinating and implementing activities and initiatives with programs that align with the city's values and goals. Establish and document policies, procedures, quality standards, and key performance indicators. Research and evaluate internal processes and work practices. Research best practices, evaluate assigned programs in order to recommend and implement improvements. Develop detailed project plans, scope and objectives, time budgets, and milestone dates. Conduct specialized financial, management, and organizational analyses, perform comprehensive program evaluation; make oral and written presentations of findings, conclusions, and recommendations. Provide input and subject matter expertise for the improvement of business processes.

Direct the day-to-day projects and activities of assigned human resources and financial/accounting program(s). Involves: Supervise and manage, directly and through subordinate supervisors, human resources functions. Oversee compliance with Civil Service Commission rules and regulations, City policies and procedures, and the Collective Bargaining Agreement. Provide professional human resources advice and information. Oversee responses to information requests regarding issues such as EEOCs, litigation, and open records requests. Supports the Department in all labor relations activities, including collective bargaining, development of City proposals, contract administration, and grievance processing; may represent the City in dispute-resolution procedures. May participate in contract negotiation. In consultation with, and as assigned by, the department head, is the main labor relations contact for the department and receives all grievances; prepares/reviews grievance responses; oversees the administration of collective bargaining agreements; with the required approvals from the department head, the HR Director and the City Attorney’s Office may adjust grievances and propose entering into memoranda of agreements and other agreements with union representatives on behalf of the department; attends/testifies at arbitrations. Provide oversight of the department’s financial planning and analysis. Oversee record keeping and preparation of accounting reports and financial statements within the City’s approved accounting systems. Analyze departmental personnel, equipment, supplies, and maintenance costs to justify variations from estimates as prescribed by City financial policies and procedures.

Supervise assigned employees. Involves: Assign, schedule, guide, and monitor work. Appraise employee performance and review appraisals by subordinate supervisors. Provide for staff training and development. Counsel, motivate, and maintain harmony. Identify and resolve staff differences, conflicts, and deficiencies. Interview applicants and recommend hiring, termination, transfers, discipline, or other employee status changes. Enforce personnel rules and regulations and work behavior standards firmly and impartially.

Other Qualifications

For complete job specification, click here.

Note: This is an unclassified position.
 
Note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

Note:  Applicants are encouraged to apply immediately.  This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. 

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history.  We do not use any information on your resume to review if you meet the minimum qualifications for this position.  

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.