- Senior
- Office in Chicago
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Lead a high-performing trust unit within our organization, driving operational excellence, team development, and strategic outcomes. This role is ideal for a seasoned leader with deep expertise in trust operations, compliance, and client service who thrives in a collaborative, results-driven environment.
Key Responsibilities:
- Lead and manage one or more trust units to achieve departmental and organizational goals.
- Develop and implement unit policies, procedures, and training programs to ensure consistency and compliance.
- Hire, train, and mentor staff; set performance goals, provide coaching, and recognize achievements.
- Oversee daily operations, including review of management and exception reports.
- Serve as a subject matter expert for complex issues, offering guidance and resolution strategies.
- Manage the unit’s budget by driving revenue growth, controlling costs, and identifying efficiency opportunities.
- Collaborate with internal partners to enhance client experience and support business development efforts.
Basic Qualifications:
- Bachelor’s degree or equivalent work experience.
- 7+ years of experience in banking operations, trust services, compliance, accounting, or customer service.
- 3+ years of management experience, including team leadership and performance management.
Preferred Qualifications:
- Knowledge and ability to interpret CLO Indentures
- Knowledge of CLO Compliance Tests
- Knowledge of CDO Suite/Solvas
- Modeling experience in CDO Suite/Solvas
- SQL coding experience
- Advanced knowledge of trust products, services, and regulatory requirements.
- Proven ability to manage complex operational and compliance functions within a trust environment.
- Experience supporting sales processes and client relationship strategies.
- Strong risk management and analytical skills.
- Excellent communication skills, both written and verbal.
- Demonstrated success in budgeting, planning, and team development.
Why Join Us?
- Be part of a collaborative, mission-driven team that values integrity and innovation.
- Opportunity to lead meaningful work that impacts clients and communities.
- Competitive compensation and benefits, with room for growth and advancement.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
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