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Dealer (Dual Rate Supervisor, FULL-TIME) at Rivers Casino Des Plaines

Rivers Casino Des Plaines · Des Plaines, United States Of America · Onsite

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WALK IN WEDNESDAY IS CANCELLED THIS UPCOMING WEDNESDAY OCTOBER 22, 2025 AND WILL START AGAIN ON WEDNESDAY OCTOBER 29, 2025. 

WALK-IN WEDNESDAY 

Interview on the spot! 
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station 

Job Functions: 

  • Monitor all pit games in assigned pit. 
  • Open and close table games in assigned area verifying count as provided by the dealer. 
  • Inspect card decks prior to play.  
  • Track and record player buy-ins, wins, losses and bet amounts. 
  • Monitor bets and payouts and correct as needed. 
  • Complete rating cards for players. 
  • Initiate and verify fills to tables.  
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures. 
  • Maintain security of all games, monies and personnel. 
  • Must respond calmly and make rational decisions when handling guest demands. 
  • Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures. 
  • Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy. 
  • Performs other duties as assigned.

Job Requirements: 

  • Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred. 
  • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority. 
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence. 
  • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. 
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to deal with problems involving a few concrete variables in standardized situations. 
  • Must possess excellent customer relations and communication skills. 
  • Must be able to get along with co-workers and work as a team. 
  • Must present a well-groomed appearance 
  • Ability to communicate with Team members and guests 
  • Ability to successfully fulfill the pre-employment process 
  • Ability to work flexible shifts and days of the week including holidays 
  • Ability to obtain and maintain all necessary licensing
  • Frequent walking, standing, kneeling, twisting, bending and lifting

Perks that Work! 

  • Medical, Dental, Vision, and Life Insurance 
  • 401K – 4% match to 5% Team Member Contribution 
  • $1 Daily Meals 
  • Earn up to 18 Days of Paid Time Off Your First Year  
  • Free Shuttle from Rosemont’s Blue Line Station 
  • Free Parking On-Site 
  • Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren 
  • Tuition Reimbursement  
  • Fitness/Gym Reimbursement 
  • Community Volunteer Opportunities 
  • Leadership Training & Career Advancement Programs 
  • Team Member Exclusive Discounts 
Apply Now

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