Mobility Coordinator - Outreach & Education at Hopelink

Title: Mobility Coordinator – Snoqualmie Valley

Location: Carnation, WA with regular travel throughout Snoqualmie Valley for in-person outreach. Occasional travel to Redmond for team meetings.

Work schedule: Full time, 40 hours per week, Hybrid/Remote with approximately 70% remote and 30% in-person. Occasional evening or weekends for outreach events with option to flex time.

Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities.   We are the largest nonprofit in North and East King County.  

Make an impact in your community!  Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.  

Join us!

Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation (NEMT), Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.

To learn more, go to https://www.hopelink.org/

The career opportunity: 

Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) providing travel education and resources to build awareness of existing transportation options; (2) supporting the coordination of specialized transportation through cross-sector collaborations; and (3) gathering data and needs assessment to recommend and implement improved services. We work to make it easier for all people to get around King County through innovative, collaborative problem solving.

The position provides staff support to key mobility management projects and initiatives and mobility coalitions as well as assists in the education and outreach of transportation resources. The Mobility Coordinator advocates for those who need transportation, facilitates discussion, teaches, connects, and partners with organizations to champion transportation solutions.  The ideal candidate will be resourceful, self-motivated, and possess an enterprising spirit and passion for making an impact in the local community.  Bilingual and bicultural candidates are encouraged to apply.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

• Bachelor’s degree or an equivalent combination of education, work experience, and/or military service.
• Strong leadership skills.
• Experience with community outreach and marketing.
• Skilled in meeting facilitation, event coordination, and public speaking.
• Skilled in effective action planning and project implementation. 
• Experience collecting and analyzing data, defining problems, identifying potential solutions, developing implementation strategies, and evaluating outcomes.
• Experience working with diverse communities, preferably low-income, older adults, people with disabilities, immigrants, refugees, youth, and/or veterans.
• Exceptional communication skills, including familiarity with business writing, meeting facilitation, and presentations, 
• Should be able to travel to offsite work locations or meetings within the region regularly. 
• Bilingual language skills and bicultural lived experiences are highly desired.

Examples of what you will be doing:

• Provide staff support to the Snoqualmie Valley Mobility Coalition and/or subcommittees.  Planning and facilitating meetings, assisting with project implementation, member recruitment and engagement, developing needs assessments, and providing administrative support. 
• Promote access to transportation services, including integration and coordination of services. Increase awareness of and support for specialized transportation.
• Improve mobility for seniors, people with disabilities, low-income individuals, and other special needs populations by fostering partnerships and managing mobility projects.
• Conduct education and outreach trainings, in-person and virtually, including staff trainings, tabling events, and transit training to groups of clients, utilizing language interpreters as needed.
• Distribute transportation materials such as brochures, schedules, and maps.  Update and revise program materials.
• Update coalition websites, writing and distributing meeting agendas and minutes, develop and distribute printed outreach materials.
• Conduct coalition recruitment to ensure a diverse and engaged membership.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $26/hour ($27/hour for bilingual language skills)

• Up to 10 paid vacation and sick days annually and 10 paid holidays, 
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
• Medical, Dental, and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Hopelink Values: 

Growth & Human Potential

Relationships Built in Trust

Culture of Belonging

Quality of Our Work

Community-Centered

Fiscal & Data Stewardship

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included. Home Page - Hopelink