Routing Supervisor at DG PREMIUM BRANDS LLC

Description

SHIPPING SUPERVISOR

Fontana, CA   

Onsite 

4am Shift

JOB SUMMARY

The Shipping Supervisor is responsible for managing routing and transportation for all business units and customers. Duties will include developing a team of routing coordinators and floor associates. Manage routing reports and invoicing end-of-day operations, and efficiently communicate updates to our business units' leadership teams.

RESPONSIBILITIES

• Responsible for ensuring timely routing of various customers such as Big Box, Majors, Off Price or International
• Ensure team is successful in routing accurately, coordinating with carriers or freight forwarders to schedule pickups in time to meet business needs and end-of-month goals
• Oversee Shipping Schedule accuracy and ensure the report is published on time daily to ensure teams can manage work based on priorities
• Ensure accurate and strong communication, email etiquette, and relationship skills with both internal/external customers
• Manage the successful processing of the Routing Report, and details are being calculated accurate details for outbound freight
• Experience with customer routing guides, routing request timelines, and INDC/MABD
• Ensure the team maintains a focus on shipping on the start date, route in time to meet cancel dates, communicate aging POs, manage INDC's, and prioritizes accordingly
• Collaborate with the team and other departments to ensure POs are packed to ship on time 
• Ensure shipped orders are invoiced at the end of the shift, and all documentation is sent accordingly
• Create and maintain shared detailed routing SOPs for customers
• Communicate with management any ongoing opportunities and escalate risk
• Ensure proactive communication with Customer Service and Wave teams for extensions, issues with routing or carrier delays
• Tracks shipments as needed and communicates information internally
• Determine the best mode of transportation for shipments
• Proactive in reviewing priorities to ensure ship windows are met 
• Create and maintain export documents for International shipments
• Generate, update, print, and upload Bills of Ladings 
• Research chargebacks, root cause with teams to correct for future and provide updates 
• Support in obtaining POD’S/BOL’S from carriers as needed for auditors
• Cross-train and develop team to manage workload successfully, support in other areas based on business needs or in other departments
• Perform other duties and responsibilities as assigned
• Ensure safe work practices are exercised
• Support the shipping and transfer process for business units operating out of 3PL
• Evaluate current practices and create ways to increase efficiency or innovate

Requirements

• Ability to make sound decisions quickly in any situation.
• Flexibility to adjust to new information or circumstances.
• Effectively communicating with both internal and external customers.
• Flexibility to work OT, Saturdays, and Holidays to meet business needs 

 EXPERIENCE  

• 3-5 years of experience in routing/shipping operations
• Experience with Vendor Compliance Routing guides and requirements.
• Microsoft Excel and WMS experience (other ERP systems a plus)
• Experience with routing in portals for customers such as Costco, Walmart, Target, Nordstrom, Bloomindale’s, Ross, and Burlington
• Experience with LTL portals (TMS) and small parcel shipments 
• Experience leading teams of 10+ associates, encouraging teamwork, and demonstrating a positive mindset.

PHYSICAL DEMANDS:

• Ability to stand and walk continuously throughout the day. Lifting, pushing, pulling, or moving cartons up to 50 lbs.
• Work in cooler and heated conditions based on the time of year
• Ability to operate equipment such as forklifts, riders, and pallet jacks.