Hotel General Manager at Hampton Inn & Suites Cranberry

Description

Hampton Inn & Suites Cranberry Pittsburgh, managed by StepStone Hospitality, is seeking a highly motivated General Manager to lead a dynamic, limited-service hotel where your leadership truly makes an impact. This is an opportunity to run a well-positioned property with the support of a strong ownership group and a collaborative leadership team.

• Comprehensive knowledge of hotel operations, market position, pricing and rate structures, sales strategies, yield management, and future hotel planning.
• Oversee all operational aspects of the hotel including assisting in departments where needed.
• Provide support to managers in employees' development
• Develop short and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget.
• Prepare annual hotel/operation budget.
• Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports.
• Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates.
• Effectively communicate and coordinate with all departments during functions.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Attend required meetings and trainings
• Other duties as assigned

Requirements

• At least 3 years in hotels general manager role, prefer Hilton experience
• Ability to accurately use various office and operations software
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Minimum lifting, pushing of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.

We are an Equal Opportunity Employer.