Product Maintenance Analyst at Society Insurance
Society Insurance · Fond du Lac, United States Of America · Hybrid
- Professional
- Office in Fond du Lac
Job Information
Job Title | Product Maintenance Analyst I, II, or Senior |
Home Department: | Product Development |
Employment Status: | Exempt; Full-time |
Schedule: | 40 hours/week with Flexible Scheduling Opportunities |
Position Location: | Corporate Office, Telecommuter, or Remote within 9 states we write business in: WI, IL, IN, MN, IA, CO, TN, GA, TX |
Overview
Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.
Society Insurance is seeking a Product Maintenance Analyst to join our team. This position executes ongoing maintenance, support, and enhancement of insurance product systems and processes. This position collaborates with cross-functional teams to ensure accurate and timely updates based on industry standards and organizational decisions.
About the Role
- Works in an Agile environment
- Performs ongoing maintenance tasks in support of existing processes and systems
- Coordinates enhancements and product changes within existing systems or existing vendor applications
- Collaborates with Agile Teams, Insurance Product team, Underwriting teams, and Frontline support team members to address changes to insurance product, incidents, and/or missed requirements
- Writes detailed descriptions of user needs, program functions, and steps required to develop or modify systems or processes
- Creates and maintains supporting documentation of product changes, system configuration, and decision rationales
- Serves as a liaison between business and technical teams to ensure alignment of product maintenance goals and timelines
About You
- You are analytical and enjoy identifying and synthesizing information from diverse sources
- You are driven by an underlying curiosity and desire to know more about things, people, or issues
- You are focused on efficiency, accuracy, and integrity of work
- You manage multiple responsibilities to stay on top of important, time-sensitive tasks
What it Will Take
- Associate’s degree in business, insurance or related field. Equivalent industry experience may be considered
- 3+ years of P&C insurance industry experience
- Prior underwriting, claims, or customer service experience
- Strong communication skills
What Society Can Offer
- Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
- Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
- Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
- Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
- Community: Charitable Match; paid volunteer time; team sponsorships
- Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more
Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace.
