Lead Medical Assistant - Medical Oncology Department at Kaiser Permanente

Participates with the Health Care Team in delivering quality health care to patients in a manner that reflects Kaiser Permanentes mission, vision and values. Provides support and assistance to the patient and Health Care Team to promote population based care, continuity of care, customer satisfaction, and self-care. Works under the clinical supervision of the physician, physician assistant, or nurse practitioner,  and under the general direction of the designated supervisor.

• Provides patient care that is consistent with organizational policies and external regulations and requirements.
• Seeks supervision/consultation or refers to another resource when unable to perform safely, effectively or within role.
• Provides care based on established protocols, guidelines and standards of Care and scientific principle.
• Demonstrates positive interactions with the public and with employees, supervisors, and clinicians/providers in accordance with Organizational Behavioral Guidelines.
• Uses effective communication skills to minimize conflict and/or address difficult situations. Refers patient to appropriate resource for assistance if unable to resolve problem.
• Presents a professional appearance and approach with patient and staff; demonstrates honest and ethical behavior.
• Handles patient and employee information with appropriate sensitivity and safeguarding to ensure confidentiality and right to privacy.
• Consistently demonstrates and incorporates principles of safety and infection control into daily activities as outlined in organizations policies/procedures. Actively participates in safety and infection control program activities as identified by specific program policies/procedures.
• Contributes to the effectiveness of the health care team by working together to complete individual assigned work and work of the team.
• Exhibits flexibility when work assignments need to be adjusted to meet service delivery needs and workload of team.
• Reports to work as scheduled and on time per medical office or hospital policy. Time away from work is approved and taken in accordance with established system policies.

• N/A 

• Educational Graduate of accredited Medical Assistant or Health Care Assistant program or equivalent training.

• Basic Life Support within 1 months of hire
   

• In addition to qualifications for primary job classification, must also demonstrate effective interpersonal and communication skills including cooperative work relationships in small work groups.
• Prefer previous leadership experience.
• Note: Specific positions may emphasize one of more of the above listed duties.
• Demonstrated clinical skills (vital signs, history and physical, etc.) in a team environment.
• Demonstrated interpersonal skills.
• Demonstrated communication (written and oral) skills.
• Demonstrated literacy (keyboarding at thirty five (35) wpm, data entry experience using a multiform screen).

• Three (3) months work experience with computers, and/or work experience using Windows 95 or Windows 3.1.
• Current National Medical Assistant Certification.

 

Notes:

• Working schedule - 4 9 hour shifts.

 

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