- Senior
- Optionales Büro in Minneapolis
We’re seeking a Design Manager to lead the creation of Thrivent’s new integrated banking experience (DBX), unifying our banking offering with our existing investments, insurance, and generosity into a seamless digital platform. You’ll build and mentor a cross-disciplinary design team, champion user-centered design principles, and collaborate with product and engineering partners to deliver intuitive, high-quality experiences. Starting with foundational features like balances and document access, you’ll guide the evolution of cash management tools such as deposits, bill pay, and spend tracking, while shaping the long-term vision that will replace our current third-party solution. This role requires a strategic leader who can manage capacity planning, prioritize work to align with business goals, and maintain high design standards. Strong communication and collaboration skills are essential to influence product strategy, advocate for user needs, and ensure design excellence across the organization.
DUTIES & RESPONSIBILITIES:
This is not intended to be an all-inclusive list of essential job functions, but rather a general overview of the principal responsibilities.
Lead and manage a cross-functional design team of product designers, UX writers, UX researcher and other required design specialists as needed. Be able to effectively manage people and drive multiple related product areas.
Develop processes and approaches for tackling design problems, using known methods and anticipating challenges. Facilitation to engage cross-functional teams.
Realize the power of problem-framing, establishing new starting points that lead to quality solutions. Lead the solution of undefined problem spaces, taking a holistic product experience point of view.
Communicate design rationale effectively using storytelling techniques, building trust with partners and stakeholders. Comfortably communicate at all levels of the organization, demonstrating confidence.
Free resources to drive change by systematically cutting low-return activities. Use understanding of impact and success metrics to focus and reprioritize efforts.
Collaborate with cross-functional peers, both downward and across the organization, ensuring alignment and fostering long-term relationships.
Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
Describe below the audience this role will interact with and level of influence they will have on those roles.
Cross-functional design team (direct supervision and management)
Cross-functional product peers (collaboration)
Cross-functional organizational stakeholders (collaboration, presentations)
Product, Design, and Engineering Directors (presentations)
Product, Design, and Engineering VPs (presentations)
QUALIFICATIONS & SKILLS:
Required:
Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background
8+ years of experience in a related field, with at least 5 years of experience in user experience, interaction design, product design and research in a product development team required and with at least 3 years with managerial experience.
Proven experience in navigating and collaborating with different areas of the enterprise, including Engineering, Product and Business owners, to help prioritize work and identify high impact opportunities for the experience
Ability to motivate, inspire and organize a team of 5-8 designers and researcher to deliver goals outlined for the portfolio of products the manager oversees.
Manage a team like a business owner making tradeoff and prioritization decisions around how to allocate team members (skill sets and quantity) to meet the goals of the portfolio and products within.
Excellent communication and persuasion skills, with the ability to build trust and establish long-term relationships.
Understanding of impact and success metrics for any given product to focus and reprioritize design efforts to ensure the greatest impact possible.
Ability to collaborate with cross-functional peers and drive change within the organization.
Experience in talent management; including experience in recruiting, hiring, and professional development.
Strategic mindset with the ability to develop processes and approaches for tackling design problems.
Experience working with design systems and agile practices within a product team model.
Preferred:
Strategic design thinking and the ability to contribute to the overall design strategy of the organization.
Knowledge and experience working in financial services, ideally wealth management.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
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