Vertriebmitarbeiter (w/m/d) Innendienst, Standort Ingelfingen at Bernergroup

BTI ist fürs Handwerk zur richtigen Zeit am richtigen Ort – und das schon seit 1972. Seither schaffen wir langfristige Verbindungen: mit unseren Produkten, im vertrauensvollen Verhältnis zu unseren Kunden und im täglichen Miteinander im Team. 

Are you a visionary Inside Sales Representative (Construction/Mobility/Industry) ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success!

INDIVIDUAL ACCOUNTABILITIES

• Take orders
• Provide product selection advice
• Take order change requests, incl. Returns; cross- & upsell
• Provide info on delivery status, invoicing for high-value customers
• Manage complaints & warranties, e.g. For damaged goods, delays for high-value customers
• Qualify and warm up/activate leads generated by mktg./kam

SHARED ACCOUNTABILITIES

• In teamselling approach, align on sales actions and customer needs (with local field sales)
• Act in alignment with local quantity and quality guidelines
• Support sales team (sales agents; alt. Channels) to achieve performance by sharing customer insights
• Aligning customer priorities across channels