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Office Manager at Gen4 Dental

Gen4 Dental · Syracuse, United States Of America · Onsite

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Company Description:

At Heritage Dental Associates, we’ve built our reputation on more than great dentistry—we’ve built it on relationships. Known for creating a welcoming, family-like atmosphere, our practice is dedicated to delivering personalized care with respect, compassion, and honesty. It’s that commitment that earned us Utah’s Top Rated Local® Award and the trust of generations of families.

 

Behind that success is a team that works together to provide the highest quality care. From preventive and restorative services to advanced treatments, our staff plays a vital role in helping patients achieve healthy smiles for life. We believe in taking time with patients, explaining options clearly, and ensuring comfort at every step.

 

Working at Heritage Dental Associates means joining a practice where teamwork, integrity, and growth are valued every day. If you’re looking for a career in a supportive environment where your contributions matter and your skills can grow, you’ll find it here.

 

Learn more about us at: https://www.syracusedentistutah.com/

Job Description:

Our office managers serve as leaders and are the heart and soul of the practice.  Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience.  By joining our team, you will have: 

  • Work-Life Balance

  • Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) 

  • Parental Leave: Up to 3 weeks paid 

  • 401(k) Match 

  • Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans 

  • Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues 

  • CE & Growth: SPEAR access + continuing education 

  • Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans 

  • Pet Insurance: Flexible plans + 24/7 telehealth for your pet 

 

Key Responsibilities 

  • Post insurance and patient payments, verify insurance, and appeal denied insurance claims 

  • Check in patients and preparing and presenting simple treatment plans 

  • Complete end of day 

  • Run daily, weekly, and monthly reports from practice management system 

  • Conduct daily huddle meetings 

  • Establish schedules and work assignments for team members according to workload, space, and equipment 

  • Identify problems, provide training to team members, and deliver feedback 

  • Maintain Practice Management System to store accurate data and produce reports.   

  • Authorize expenditures to budget.   

Qualifications:
  • Ability to delegate tasks effectively 

  • Proactively manage performance expectations 

  • Prioritization of competing commitments and initiatives 

  • Ability to manage up, across and down effectively 

  • Strong verbal and written communication 

  • Customer service experience 

  • Leadership and management experience  

  • Dental office experienced (preferred) 

Additional Information:

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. 

 

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