Description of Position: The Records Clerk performs data entry, verifies information, and handles routine requests for student records, transcripts, and related information. This role provides routine advice and guidance to staff, students and members of the general public regarding the registration process. Resolves routine customer service problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES Record Management (80 %) ? Provide information and guidance regarding the registration process; may refer customers to appropriate department or school district website. ? Assist with registration and enrollment procedures. ? Process requests for student grade records, course descriptions, and other information in accordance with privacy laws and district policies. ? Order, validate, and distribute student transcripts according to requests. ? Respond to inquiries regarding academic standing, transcript problems, and unclear or irregular transcript requests. ? Provide guidance to students and parents concerning student records. ? Process name changes and update other academic and demographic information in files and electronically. ? Provide transcripts, enrollment verification, and credit level status by mail, FAX, or telephone according to prescribed procedures. ? Maintain student files in proper order; pulls records for processing and re-files. ? Maintain logs of records release transactions initiated by other departments and other school districts to process student enrollment. ? Provide support entering and maintaining student related data and personnel schedules in district systems and databases (i.e. MSIS).
Administrative Support (20%) ? Prepare documents, reports, and other correspondence related to student enrollment and withdrawal of records. ? Dedicate 100% of work-related time to student registration during peek registration periods (typically June and July) ? Perform other duties related to student enrollment and records as assigned. ? Prepare school wide attendance reports for the district attendance personnel and county personnel.
MINIMUM QUALIFICATIONS & EDUCATION REQUIREMENTS ? High school diploma or equivalent. ? Experience with record-keeping. ? Ability to maintain confidentiality of records and information. ? Proficient in utilizing basic office equipment.
**All employees hired by the school district must pass a criminal background and child abuse registry check.**
PREFERRED QUALIFICATIONS ? Associates degree from an accredited college or university. ? Experience in record/transcript maintenance and evaluation. ? Problem resolution experience, with ability to independently interpret and abide by guidelines.
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