Homeoffice Program Manager at Telligen

As a Program Manager, you will be responsible for providing program leadership on complex healthcare quality measurement projects and technical implementations for a state Medicaid program. You will work collaboratively with all entities involved in the program and will serve as a liaison between Telligen project leadership and the customer. You will bring a strong blend of technical expertise, healthcare knowledge, and leadership capabilities to drive our quality measurement initiatives.

Essential Functions

You will ensure programs meet and exceed expectations by overseeing program activities, timeliness, and internal quality control standards. You will serve as a liaison between the customer and the company. You will coordinate between internal Telligen program and analytic and technical teams.

You will oversee the development and implementation of a large portfolio of quality measures. You will ensure adherence to state and national standards. You will provide analytic insights and reporting as needed. You will be responsible for ensuring high-quality, accurate measure results are shared to client.

You will manage technical support channels to support internal and external customers. You will provide guidance on measure interpretation and technical issues.

You will perform miscellaneous duties as assigned.

Requirements

Four-year degree in Health Information Systems, health care, Public Health, Health Administration, or a related field, and/or equivalent training and/or experience

Demonstrated experience communicating with customers and other stakeholders

Demonstrated experience with healthcare data (claims and electronic health record), measurement and reporting

3+ years managing/leading projects

Positions working specific contracts may require U.S. Citizenship

Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential

Remote role

Expertise in the subject matter of the program

Excellent verbal and written communication skills

Preferred Qualifications

Master’s degree in health information systems, health care, Public Health, Health Administration, or a related field

Experience with Medicaid programs

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