Civil Support Specialist at Manatee County Sheriff's Office, FL

About the Department

After receiving training, employees will perform the processing of civil process (subpoenas, summons, notices, citations, motions, and orders) in accordance with Florida public record statutes. Performs a variety of support service functions including collecting, sorting, updating, and distributing documents to ensure timely processing and distribution to the appropriate parties. May periodically be assigned to the front counter to accept paperwork for processing. Answers the phone and is able to provide general information about court process. Processes and enters writs of possession for evictions, Marchman and Baker acts for mental health cases, injunctions, Risk Protection Orders, and other various documents. Ensures the completeness and accuracy of records, checking for errors and making corrections as necessary. 

Position Duties

• Ability to operate cash register and process payments.
• Ability to differentiate between various documents (*after training), such as subpoenas, summons, notices, citations, motions, orders, etc.
• Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports; compose letters and memoranda; explain policies and procedures.
• Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
• Ability to maintain accurate records, logs, or other documentation as required by the position.
• Ability to communicate effectively verbally and in writing.
• Ability to proof own work.
• Ability to prioritize work.
• Ability to perform other clerical duties such as filing, answering the phone and/or compiling correspondence.
• Ability to type.
• Knowledge of general office practices and procedures.
• Knowledge of English grammar, punctuation and spelling.
• Skill in the use of office equipment including computers and various software applications.

PHYSICAL ABILITIES

• Required to speak and hear clearly. Often required to sit and use hands and fingers, to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl.
• Requires close vision.

Minimum Qualifications

• Provides information, assistance, and services to the general public, employees, and others in person, by telephone or by other forms of communication.
• Prepares and maintains written correspondence as required.
• Performs routine computer related duties including data entry and retrieval.
• Performs routine clerical, scanning and filing duties.
• Maintains accurate records of office files, libraries and inventory files.
• Retrieves and delivers information, documents, supplies or parts from vendors and/or agency personnel.
• Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
• Performs other related duties as assigned.

POLICY

• Arrives on time for work, limits breaks and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Orders; communicates and cooperates with management in providing proper notice of leave; patterns and amounts of leave usage (not including legitimate, properly scheduled and approved leave and protected leave).
• Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards.
• Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team activities (i.e., meetings), working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.
• Follows standard office procedures, safety policies and procedures, and agency General Orders.
• Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, other employees, and supervisors. This policy also relates to the image the employee projects and includes cleanliness and personal grooming.

Other Qualifications

• High school diploma or equivalent (GED).
• 35 WPM typing required.
• Ability to learn specific software. 
• Available to work in a support capacity during hurricanes and other emergencies when required by the Sheriff.