OB CLINICAL COORDINATOR (H 3) at Covenant HealthCare
Covenant HealthCare · Saginaw, United States Of America · Onsite
- Professional
- Office in Saginaw
The Women�s and Children�s Clinical Coordinator demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities:Monitors workflow and makes appropriate changes.
Chairs unit committees and task forces. Participates on assigned leadership initiatives/committees.
Ensures appropriate scheduling and utilization of staff.
Assists in budget planning and monitoring.
Participates in strategic planning to improve patient outcomes.
Participates in Quality Assurance measures and in planning and implementing identified improvements.
Coaches, mentors, encourages and motivates employees to work together as an effective team.
Integrates continual performance improvement into the structure and processes of the unit and the daily practice of team members to achieve desired clinical and fiscal outcomes.
Aligns all unit activities with unit, department, and institution performance improvement goals, and channels resources to high leverage opportunities for performance improvement.
Review productivity tools daily. Review revenue reports daily. Review monthly budget reports. Review quarterly productivity reports. Participates in benchmarking activities.
Demonstrates excellent customer service in all contacts with internal and external customers.
Supports Covenant�s Patient Centric Commitment, The Compact between Covenant HealthCare and its Medical Staff, and the pursuit of High Reliability.
Communicates with referring hospital staff for maternal transport.
Participate in forming and implementing plans to improve employee satisfaction.
Intervenes in potential problematic interactions involving staff, physicians, patients and visitors and communicates with team members, involving the managers appropriately.
Qualifications:EDUCATION/EXPERIENCE
Registered nurse with BSN or other health related bachelor�s degree.
RN currently pursuing a bachelor�s degree will be considered.
RN with both perinatal nursing experience and leadership experience who commits to entering a baccalaureate program within two years of hire will be considered.
Current NRP, BCLS, and AWHONN fetal monitoring course within the last three years.
Nursing experience in an acute care setting.
KNOWLEDGE/SKILLS/ABILITIES
Experience and demonstrated expertise in perinatal nursing.
Demonstrated understanding of basic communication and customer service principles.
Demonstrated awareness of legal issues, patient rights, and policies related to confidentiality.
Verbal and written communication skills.
Basic computer literacy with the ability to learn applications.
Demonstrated excellence in interpretation of electronic fetal monitoring.
Demonstrated leadership abilities in clinical situations.
Demonstrated leadership in planning and problem solving.
Demonstrated ability to maintain a calm professional demeanor in critical situations.
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Frequent lifting up to 25 lbs.
Frequent standing, walking, sitting, talking, hearing, near vision, midrange vision, far vision, and depth perception.
Occasional lifting up to 100 lbs.
Occasional lifting, carrying, pushing, pulling, climbing, balancing, stooping, twisting, reaching, handling, feeling, tasting, smelling, visual accommodation, color vision, and field of vision.
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