Supervisor, Exhibit Operations at Museum of Science

Who We Are 

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change.   Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all.  Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

This opportunity involves a spot on a team that makes in-gallery experiences available to all that come through the door. In the Supervisor role you would be responsible for assuring that the exhibit halls are safe and functional for our visitors’ enjoyment. You will be the primary Supervisor for two days and will co-lead on the rest of the days. We are looking for a self-starting individual that is ready to lead by example. As well as motivating and educating staff as a major function of the position.

What You’ll Accomplish

• Provides a clean, safe environment for all visitors and staff by maintaining, cleaning and disinfecting permanent and temporary exhibits, stages, and galleries throughout the museum.
• Coordinates and schedules the Installation, deinstallation, setup, relocation and configuration of temporary and permanent exhibitions, stage and rigging systems and other exhibit projects across the museum. Also assists in coordinating preventative maintenance across our permanent exhibits.
• Assists staff with identifying and ordering parts, shop stock, and supplies. Maintains relationships with vendors and suppliers, and explores new materials, products, and material sources.
• Responds to incidents and emergencies that may be a threat to staff, guests, and property. Emergencies include, but are not limited to fires, natural disasters, floods, power and equipment failures, in accordance with the museum's Emergency and Preparedness Plan.
• Assists the Exhibit Operations Manager in overseeing the routine operational and maintenance activities of Exhibit Technicians, Interns, Support Personnel, and ensures quick and appropriate responses to emerging operational issues.
• Evaluates new exhibits for safety and functionality and ease of maintenance. Collaborate with the Exhibit Development team to recommend necessary revisions and modifications.
• Meets regularly with the Manager of Exhibit Operations to address staff concerns, upcoming projects, safety concerns, and to make recommendations for prioritizing projects and staff time.
• Perform other work-related duties as required by Manager.

Schedule: Tuesday-Saturday

What We’re Looking For (Competencies)

• Empathy and Leadership: Foster and environment that encourages growth and while providing an emphasis on accountability and holding to our standards for excellence.
• Resilience and Adaptability: The department by nature is involved in a multitude of different projects as well as maintenance throughout the exhibit halls. With this opportunity you will need to showcase your skills in professionalism and always keep composure. This position is to level out and bring order to the workflow so that there is little to no confusion. Strong attention to detail and the ability to adapt to changing shifts and complex schedules.
• Creativity and Innovation: Works well within the team to solve problems as they arise. Models’ collaboration, transparency, generosity and build trust among the team. Encourages creative problem solving while adhering to rules and regulations as it pertains to safety of the visitors as well as colleagues.
• Commitment to excellence and integrity: Shares in success and improvements that are needed within the department. Hold high ethical standards and show accountability and high standard for quality. Protects resources to make sure they are effectively and efficiently used.

What We’re Looking For (Job-Specific Requirements)

• Experience in operating equipment such as a forklift and ability to hold a C level hoisting license. Or ability to attain one within 6 months.
• In-depth mechanical and electronics troubleshooting knowledge, with the ability to train and develop staff in these skills
• Ability to correctly identify and enforce life safety systems, personal protective equipment and lock out tag out.
• Ability to effectively read and understand drawings and comment on revisions.
• Experience in handling Museum artifacts and collections items.
• Strong attention to detail and ability to identify and provide corrective feedback on the functionality and aesthetic of Exhibits and Exhibits halls.
• Ability to organize and maintain complex schedules and shift priorities in compact time frames.

How We Work-Our Values 

Everyone: We are everyone’s museum.  We pursue equity and celebrate every person for who they are.  We foster an inclusive environment in which we value and respect diversity.

Service: We serve our colleagues and community.  We hold ourselves accountable to be a trustworthy public resource, and to support a sustainable, just and evidence-based future.

Learning: We love learning.  We are curious about the world and want to share our joy and wonder with others.  We value open minds and recognize that everyone has more to explore, discover and create.

Connection: We find strength in connections.  We collaborate across communities, organizations and disciplines to make science relevant and accessible to all.

Boldness: We dream big.  We boldly push ourselves forward, pursuing new ideas and challenges.  We experiment and learn from our failures as we seek to inspire purpose, spark imagination and encourage hope.