Special Projects Manager at Associations International LLC

Description

ABOUT THE ROLE

Associations International (AI) is seeking a detail-oriented and collaborative professional to join the International Spa Association (ISPA) as Special Projects Manager. In this role, you’ll bring ideas to life through projects that foster connection, learning, and engagement within ISPA’s global spa community. Reporting directly to the Vice President of ISPA, this position enhances the member experience through initiatives that strengthen education, communication, and overall member value. 

The Special Projects Manager oversees a wide range of efforts, including educational programming, virtual events, speaker management, surveys, and content for ISPA’s publications and digital platforms. This role requires creativity, precision, and strong communication skills to deliver high-quality experiences that support ISPA’s mission and the success of spa professionals worldwide. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Education & Event Management:

• Lead logistics for ISPA Conference educational sessions, including managing speaker contracts, payments, and travel coordination
• Serve as the primary liaison for all speakers, ensuring a seamless and professional experience from onboarding through on-site execution
• Support marketing efforts by providing accurate and engaging content for ISPA’s conference promotions and Pulse magazine
• Maintain accurate and current speaker and session information on attendispa.com
• Coordinate the ISPA Foundation Auction setup in Handbid and oversee solicitation efforts in collaboration with staff
• Manage ISPA’s virtual educational events, including Town Halls, by coordinating logistics, speaker materials, scripts, and registration tracking
• Develop talking points for Town Hall moderators to ensure dynamic and well-structured discussions

Content Management:

• Manage the ISPA Learning Management System (LMS), including uploading content, managing visuals, updating course details, and coordinating sponsor materials
• Contribute content for board updates and other reports related to educational initiatives and speaker engagement
• Manage ISPA Snapshot Surveys throughout the year to collect timely member insights
• Oversee programming, data exports, sponsor coordination, and quality review of survey reports
• Support marketing and sales teams by providing accurate survey insights and materials
• Write Snapshot Survey summaries for Pulse magazine and manage prize fulfillment for respondents
• Upload educational resources, articles, and survey reports to experienceispa.com and ISPA Academy

Media & Marketing:

• Maintain and update the ISPA media list and prepare press releases as needed
• Collaborate with the marketing team to ensure educational and event-related messaging is polished, consistent, and on-brand

Nonessential Functions:

• Help identify resources and contributors for Pulse magazine
• Serve as a Pulse contributor as requested 
• Perform duties as requested at the annual ISPA Conference (travel is required for this event)

Requirements

QUALIFICATIONS REQUIRED

• Proven experience developing professional content for organizations, associations or member-based communities
• Strong project management background with the ability to manage multiple deadlines, stakeholders and deliverables simultaneously
• Proficiency in Microsoft Excel, Word, and PowerPoint

QUALIFICATIONS DESIRED

•  Experience collaborating with volunteer leaders, committees, or boards
• Background in managing education sessions and speakers for events or conferences
• Experience using research and data to shape educational content
• Experience developing surveys and analyzing data insights
• Familiarity with learning management systems (LMS)
• Experience producing educational resources or professional development materials
• Experience writing and editing professional blog or publication content

WHY JOIN ASSOCIATIONS INTERNATIONAL?

We hire talented, driven people who help our partner associations succeed. We value teamwork, creativity, and a supportive workplace culture.

• Flexibility: Hybrid and in-office options
• Benefits: Medical, company-paid dental, vision, long-term disability, and life insurance
• Retirement: 401(k) with company match
• Time Off: Holidays, vacation, sick leave, floating holidays, and a paid company shutdown in December
• Culture: Proud recipient of the Best Places to Work in Kentucky award since 2012

Associations International is committed to creating a diverse environment and is proud to be an equal opportunity employer. AI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you have a disability or special need that requires support in applying, please reach out to our HR team at 859-219-3567.