Customer Service Representative at Mainstar TR

Description

Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training.

Essential Duties/Responsibilities to be performed with or without accommodation: 

• Assists accountholders and representatives via the telephone
• Inputs new accounts and ongoing maintenance to the account 
• Utilizes database and Trust Accounting system to process transactions and retrieve information
• Regular attendance is a requirement of this job

Requirements

• Must have high school diploma/GED
• One year of related work experience is preferred

Knowledge, Skills, Abilities required to perform essential functions:

• Data entry
• Able to multi-task
• Attention to detail
• Excellent communication skills
• Enjoy talking on the telephone with customers
• Able to effectively work in a team environment

 Work Environment and Physical Demands required to perform essential functions:

• Moderate noise (business office with computers, phone, printers, light traffic)
• Ability to sit at a computer for an extended period of time
• Regularly required to sit, stand, talk, hear, and use hands and fingers to operate a computer keyboard and telephone
• Specific vision abilities include close vision requirements due to computer work

 Preferred Qualifications: 

• IRA knowledge is helpful, but we will train the right person

Mainstar Trust Is an Equal Opportunity Employer