Manager, Airport Duty Manager Operations at Port of Seattle

Salary offers will be made within the posted range. Placement within the range will be determined based on your similar work experience. The Port considers work experience to be similar if the scope and level of responsibility of your prior positions match the job being offered.

As the Manager, Airport Duty Manager Operations, you will provide leadership, oversight and management of the Airport Duty Managers (ADMs) to ensure continuity of operations. You will also develop and manage the ADM program and ensure consistency and accountability in compliance with regulatory requirements.

• You will provide strategic direction and leadership promoting the continuity of airport operations and the ADM program across all airport business functions.

• You will ensure public safety, security, efficiency of operations and leadership when events escalate but also mitigate events through planning, short-term and long-term goals setting.

• You will ensure that the new ADMs are consistently and thoroughly trained on Landside, Terminal, Airfield, Cargo, and Safety Management System (SMS) disciplines of Airport Operations.

• You will ensure compliance and proper record keeping for all regulatory and required ADM training and training materials are maintained and updated accurately.

• You will create partnerships with Operations leadership and solicit feedback/buy-in/expertise towards the ADM programs and staff on ways to improve and enhance performance.

• You will collaborate across the Airport to ensure safe operations in compliance with federal, state, and Port regulations and policy.

• You will develop an ADM schedule that meets operational needs and conduct shift and vacation bids in accordance with contract requirements. You will also manage the Awarded Time and review and approve ADM payroll and consistent accountability for attendance.

• You will ensure completion of ADM job required tasks, including required reporting and documentation and shift reports in a high-quality manner.

• You will be responsible for development and ongoing management of ADM operating budget.

• You will be responsible for oversight of first amendment activities and training for the ADM group and liaison with the Terminal Operations Manager for impacts to public space and applicable enforcement.

• You will liaise regularly with Senior Airport Leadership on urgent and sensitive issues. Assist in Snow Operations including Snow Incident Command.

• Experienced – You have five (5) years of experience in airport or airline operations and two (2) years of supervisory/lead/mentor experience in an airport or airline environment, including leading a project, contractor or process.

• Desired – We hope you have a Bachelor’s Degree in Aviation or Management, Accredited Airport Executive (AAE) from AAAE or Certified Member (CM) designation and/or a FAA Private Pilot License. We also hope you have experience with FAA Part 139 and/or TSA Part 1542 in the airport environment.

• Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.

• Relationship Builder – You develop and maintain effective working relationships to gain trust and establish credibility at all organizational levels and outside agencies. You effectively interact with a variety of clients, customers, and employees in a professional manner.

• Critical Thinker – You are skilled in gathering, analyzing, and synthesizing complex data to inform strategy, negotiations, and process improvement. You have effective and well-developed troubleshooting skills to identify root cause analysis and provide solutions in a timely manner.

• Tactful – You exercise tact and diplomacy in dealing with sensitive issues and situations. You can manage stressful situations and ambiguity.

• Strategic – You can create a shared purpose, vision, or direction for the group or organization, and inspire others to work towards it. You create and implement strategy that aligns with organization goals.

• Driver’s License – You will need a valid Washington State Driver’s License, or the ability to obtain one.

• Work Schedule – Your normal work schedule will be Monday – Friday, 8:00 a.m. to 5:00 p.m. (40 hours per week). Slightly more flexible start and end times are available in this role. You may be required to work during emergencies.

• Work Environment – You will primarily work in an office environment and work on the airfield occasionally.

• Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.

• Security Requirements – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. You will also be required to obtain a U.S. Customs and Border Patrol (CBP) Customs Seal within 30 days of hire.

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle‘s website. If the position is represented by a union, please refer to the “Collective Bargaining Agreement” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

• Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
• Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
• Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
• Holidays – More than ten days per year to celebrate with family and friends away from work.
• Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
• Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
• Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
• Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
• Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
• Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
• Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here.

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity.