Crisis Response Specialist at Swope Health

Swope Health is seeking a dedicated and mission driven Crisis Response Specialist to provide support of people in their biggest times of need. The Crisis Response Specialists are dedicated to resolving emergency situations by providing brief and intensive services with the goal of reducing the need for hospitalization, diverting from justice system contact, providing crisis intervention, and offering outreach and police support. Our Crisis Response Specialists serve as engagement experts to some of the most vulnerable citizens of Jackson County.

Primary Functions: 

• Responds to behavioral health crisis calls/needs, within Swope Health facilities and within the community.
• Provides intervention and assistance to help the client deal with the immediate crisis and prevent hospitalization, when feasible.
• Provides coordination of care for matters of significance, to include risk assessment and safety planning.
• Facilitates hospitalization of clients when such action is determined to be necessary.
• Coordinates services for referrals received from/made to other MCRTs.
• Conducts wellness checks, via phone, telehealth or face to face, for existing clients in need of extra support to avoid a crisis situation.
• Completes all clinical documentation required to develop ACI and other necessary reports. This includes completing all crisis notes within 48 hours of intervention.
• Must demonstrate a working knowledge of Crisis Intervention strategies, as determined through annual evaluation of competencies
• Performs other duties as assigned.

Education/Qualification Requirements

• Master's Degree in Social Work, Psychology or related field.
• Preferred Licensed as Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC).
• Provisionally Licensed Master Social Worker (LMSW) under approved supervision, Provisional Licensed Professional Counselor (PLPC) under approved supervision, or other provisionally licensed mental health professional under approved supervision.
• A strong desire to provide intensive crisis intervention services to the community, be well versed in suicide and safety assessments, and be willing to strongly advocate for the best interests of the clients we serve.
• Ability to engage in independent decision-making for matters of significance, specifically, accurately determining an individual’s level of risk of harm to self or others and the most appropriate interventions.
• A minimum of 1 year experience in the Behavioral Health Field 

About Swope Health Services: 

For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan
Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year.  Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center.

Swope Health serves as a community health asset in the region – transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization’s high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future.

Swope Health Services supports its team members with: 

1. Medical benefits (including a Health Savings Account option), dental and vision 
2. 401(k) retirement plan with company match 
3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability 
4. Flexible Spending Account 
5. Paid Days Off beginning at 15 days annually.
6. Nine annual company-paid holidays; One annual paid personal day 

Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability