Maintenance Supervisor at Associated Asset Management

Position Summary:

Primarily responsible for the optimal performance and maintenance of building systems within an HOA community to include, but not limited to, all mechanical, fire and life safety, security, pool/spa, common area elements and grounds.

Position Responsibilities:

• Partners with the Community Manager to maintain building systems and common elements to expected standards.

• Responsible for overseeing compliance with City, State, Federal, and OSHA, code and permit requirements.

• Responsible for PM schedules including performance, scheduling, review, record keeping and performs regular maintenance on all building systems per PM schedule.

• Proactive in identifying maintenance needs throughout the buildings and community and course of action to resolve.

• Troubleshoot issues with building, fitness equipment and pool, minor repairs, drywall work, replacement of lights, ballasts, and filters.

• Coordinate schedules and timely communication of repairs and maintenance with management team and vendors.

• Follow up with vendors to ensure compliance with bid proposal/contract terms (scope of work, frequency, quality, timelines, etc.) and communicate outcomes with management team.

• Interacts with owners, residents, staff and vendors in a professional and courteous manner.

• Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes.

• Inventory supplies.

• Manages the budget and participates in the budget process.

• First point of contact for on-call emergencies – evenings and weekends.

• Performs other related duties as directed.

Knowledge, Skills & Abilities:

• Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, dry wall, welding and any other maintenance skills necessary to complete work orders.
• Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
• Abide by OSHA guidelines. Stay current on all safety and sanitation policies and procedures that impact the community.
• Ability to gather information, analyze, seek input and make sound decisions.
• Exceptional customer service and follow-through skills.
• Familiar with maintenance contracts and working with outside vendors. 
• General knowledge and understanding of budget management.
• High attention to detail.
• Time management – the ability to organize and manage multiple priorities.
• Computer and internet proficiency.

Minimum Qualifications:

• High school diploma or GED and three (3) years of experience working in a maintenance role with a minimum of one (1) year of experience in a lead capacity managing maintenance personnel, preferably within an HOA or property management environment.
• Valid Driver’s License.

Physical Demands & Work Environment:

• Works indoors and outdoors. 
• Ability to maneuver around, under and over obstacles and equipment.
• Requires physical ability to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift (up to 50 lbs), grasp, feel, talk, hear, see, climb stairs/ladders, bend and handle tools, as required.
• Heavy work: Exerting up to 100 lbs of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs of force constantly to move objects.
• Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
• Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffold at heights of up to 50 feet.
• Able to handle various manual and power tools. 
• May work independently or as part of a team.
• Scheduling flexibility, including evenings and weekends.