- Professional
- Office in Santa Barbara
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Why us? Why here? Why now? Working at the Four Seasons Resort The Biltmore in Santa Barbara offers more than just a career—it’s a chance to thrive in one of the world’s most idyllic settings. From the moment you arrive, the resort feels like a peaceful escape, surrounded by lush gardens and ocean breezes that make every day feel special. You’ll be part of a team that crafts unique spaces, where Spanish coastal elegance meets modern design, creating an environment that’s both vibrant and welcoming. Whether you live in Santa Barbara, Ventura, Goleta, Ojai, or Santa Ynez, you’ll enjoy the Mediterranean climate, easy access to world-class beaches, and proximity to renowned wine country for days-off escapes. The sense of community runs deep, and working here means becoming part of something timeless, where the resort’s storied past blends seamlessly with today's luxury. Whether you're sharing the resort’s beauty with guests or simply taking in the sunset on your way home, every moment here is unforgettable.We are looking for a talented Laundry Supervisor to join our team and significantly contribute to reopen our newly remodeled resort in the American Riviera, Santa Barbara!
What you will do:
The Laundry Supervisor is a key member of the leadership team in a fast-paced, multi-account commercial laundry operation. Responsible of driving performance across key operational areas including processing, training, inventory control, delivery, and data management. Foster a positive, people-first culture rooted in the Golden Rule, ensuring high-quality standards and seamless collaboration with stakeholders to meet client expectations and operational goals.
Some of the key functions of this role are:
Administer and control all Laundry/ Valet operations to achieve Four Seasons standards and objectives. Is responsible for ensuring that all linen is clean, the circulation is sufficient, all uniforms are clean and always available for employees.
Make inspections trips through entire area checking on production methods and procedures.
Oversee production reports and ensures all counts are accurate and linen is accounted for on a daily basis.
Ensure all staff are exposed to constant training and refinement on an on-going basis.
Maintain good working relationships with all departments in the hotel and clients.
Develop production schedules to meet the requirements for all clients.
Participate in inventories of all uniforms, linens and supplies as well as an inspection checklist for Laundry / Valet.
Always maintain a clean and organized working environment in the Laundry/Valet department.
Order and handle all equipment and chemicals in Laundry/Valet as well as train those in the department in their proper use and care.
Monitor a maintenance program for all equipment developed by Engineering.
Adjust schedules and operation to provide the service for hotel and off-site accounts
Establish and implement energy conservation policies and procedures. The ability to check washing formulas.
Participate in the daily routine of receiving, handling, tagging, spotting, cleaning, pressing and packaging of all guest or staff clothes
Assist in the pick-up and delivery of linen from off-site clients.
Respond properly in any hotel emergency or safety situation.
Perform other tasks or projects as assigned by hotel management and staff
What you bring:
We are looking for individuals who have:
Minimum 2+ years of experience in a similar (supervisory) role, in a luxury hotel setting preferred.
Requires excellent leadership skills, and the ability to motivate and challenge a diverse team.
Computer proficiency with knowledge of hotel operating systems.
Ability to manage multiple priorities in a fast-paced environment.
Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day.
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanish strongly preferred.
Enjoy working in a dynamic, creative and fast-paced environment.
Outgoing and people-oriented personality.
Effective interpersonal skills and a great team player.
Familiar with State and local safety regulations (i.e., OSHA), CPR/First Aid certified is a plus.
Schedule & Hours: This position requires flexible availability in working mornings, evenings, weekends, and holidays.
What we offer:
Hourly Rate: $ 26.76
Dynamic Employee Culture where you are encouraged to be your true self!
Inclusive and diverse employee engagement events all year-round
Competitive benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
Sick Pay, Disability Coverage and Life Insurance
Exclusive discount and travel programs with Four Seasons Hotels and Resorts around the world
Complimentary Employee Meals
Comprehensive learning and development programs to help you elevate your craft.
And so much more!
Join the iconic Four Seasons Resort The Biltmore Santa Barbara, a classic estate infused with modern luxury! Learn more about the American Riviera
Learn more about what it is like to work at Four Seasons-visit us:
https://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Apply Now
