Health Education Program Assistant at Ramsey County, MN
Ramsey County, MN · Saint Paul, United States Of America · Onsite
- Junior
- Office in Saint Paul
About the Department
This 0.6 FTE HEPA position will support the Clinical Services area within Public Health, specifically the Immunization and Tuberculosis teams. Responsibilities include performing a variety of clerical and client support duties such as answering phones, responding to voicemails, creating electronic health record charts, assisting clients with registration, scheduling appointments, making appointment reminder calls, and collecting payments for services. Additional duties include stocking and maintaining clinical spaces, developing and distributing educational materials, handling incoming and outgoing mail, and—if the selected candidate is bilingual—providing interpretation support during client appointments.
To work with clients in various programs to decrease barriers and improve health outcomes; provide health and well-being education and services; advocate for client needs; help clients navigate health and community systems; build community connections; and to perform related duties as assigned.
To view or print a copy of the complete Ramsey County job (class) description for this job, go to: Job Descriptions. Once at this page, you can browse the alphabetical list of job descriptions
Position Duties
- Provide health education and health literacy building by carrying out health promotion activities compatible with the language, culture, and customs of clients in order to improve clients’ health care by providing culturally appropriate information and education.
- Assist in addressing the health care needs of clients by completing delegated tasks and performing routine screening tasks in client homes, community settings, or clinics.
- Assist in assessing community health needs by meeting with community groups to determine the community’s needs for education and service, and provide education.
- Assist in the development of health promotional activities by helping to plan, develop, and implement: programs, displays, printed materials, audio-visual aides, and oral presentations that will improve clients’ understanding of and access to appropriate services.
- Provide direct service as delegated by health and human services staff; provide education and support for families including role modeling, guidance, and problem solving.
- Teach good health practices by leading discussions on special topics with individuals, families, or groups in ways that are appropriate to the language, culture, and customs of clients.
- Perform duties related to client/patient screening procedures, records, appointments, processing forms and reports, and the collection and dissemination of medical information; assist in the maintenance and preparation of exam areas, medical equipment, client/patient records, and medical forms; and assist patient intake staff and other ancillary personnel.
- Transport clients to medical and social service appointments in county owned or personal vehicles or assist in using public transportation.
- Provide crisis intervention, direct service, and advocacy to meet immediate needs and longer term goal support.
- Provide Direct Observational Therapy (DOT) when providing medications to patients in their homes; work with case management staff to report patient concerns; and document daily DOT interactions in the patient’s chart.
- Compile, document, and maintain information related to the operations of specific programs.
- Meet individually and collectively with program participants when assigned to obtain necessary factual information, answer questions, or discuss problems. Notify clients about county programs and benefits , and assist clients with obtaining services.
- Plan and schedule equipment and facilities for program activities; in some cases set up and take down equipment for public presentations and training classes.
- Investigate and arrange for available community resources which can be included in the program to avoid duplication of services.
- Design forms, maintain accurate and thorough records of program activities, and prepare reports of activities in progress as required.
- Assist in conducting needs assessments, gather data, develop proposal strategies, and present proposals.
- Assist in evaluating effectiveness of program services and materials by suggesting improvements or additions to existing programs.
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)
ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17.
Minimum Qualifications
Experience: One year of experience working in a health care capacity in a health care or health education setting or equivalent.
Substitution: Equivalent combination of education and related experience.
Certifications/Licensure: May require a driver’s license or equivalent ability to travel based on program needs. Community Health Worker Certification maybe required depending on assignment.
Other: If assigned to Tuberculosis clinic must be able to be fi t-tested and able to wear a mask.
Other Qualifications
- Training and Experience Rating = 100%
Eligible List: The names of all applicants who pass the examination/screening process and file a properly completed application shall be placed on the eligible list for employment as a Health Education Program Assistant. This list will be certified to the appointing authority which may use this list to fill a vacancy. Candidates will remain on the list for two months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
In addition, you will be subject to a pre-employment health screening.
Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.
Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.
To print a paper application for this posting click Paper Application. You will need to print off this posting and also answer the supplemental questions associated with this exam and submit them if you complete a paper application.
For further information regarding this posting, please contact Nirvana.Wallace@ramseycounty.us.
