- Junior
- Office in Sydney
About our Client:
- Our client is an online marketplace for carefully curated pre-loved, vintage, and antique furniture and home decor in Australia
- They redefine the furniture shopping experience through an elevated platform for buyers to discover and purchase one-of-a-kind pieces, while also offering sellers an attractive proposition to showcase and sell their items
- They aim to create a space where passionate collectors, designers, and vintage enthusiasts could appreciate and buy unique pieces for their homes, all while promoting sustainability and reducing waste in the furniture space
- NOTE: The client is looking for European students seeking a 6-month full-time internship in Australia as part of their university requirements
Responsibilities:
- Assist the customer support team in responding to buyer and seller inquiries through email and chat
- Help customers with questions about listings, orders, deliveries, and returns
- Support the team in ensuring smooth communication between buyers, sellers, and partners
- Keep track of customer requests and follow up to make sure issues are resolved.Help update internal records, FAQs, and support materials as needed
- Share customer feedback and common questions with the team to help improve the overall experience
- Participate in team meetings and learn about the day-to-day operations of a growing online marketplace
More Info:
- Duration: 6 months.
- Type: Full-time internship
- Start date: early January 2026 (flexible)
- Work arrangement: Hybrid (3 days in-office and 2 days WFH)
- A monthly allowance will be provided to support expenses
Requirements
About You:
- Currently pursuing or recently completed a Bachelor’s or Master’s degree in Business or a related field
- Strong communication and problem-solving skills, with a friendly and professional attitude
- Comfortable using computers and learning new tools or systems
- Organised, reliable, and able to multitask and manage time effectively
- A team player who enjoys helping others and contributing to a positive customer experience
- Enthusiastic, flexible, and eager to learn in a fast-paced startup environment
- Interested in design, vintage furniture, or sustainability
