Service Manager at General Parts Group
General Parts Group · Madison, United States Of America · Onsite
- Professional
- Office in Madison
🛠️ Take Charge Where It Counts – Service Manager Role at General Parts
- Field service management, scheduling, and dispatching.
- Developing personal relationships with equipment dealers and manufacturer’s representatives.
- Promotes and secures PM sales and directly manages key accounts.
- Control costs
- Monitor emergency service calls
- Follows safe work practices and accident prevention procedures. Ensures that staff members are trained and understand rules and procedures relating to health and safety.
- Develops and maintains a productive work team by utilizing programs for hiring, training, and professional development.
- Performs any other duties as assigned by the VP of Service Operations.
- 3-5 years or more of successful profit center management experience
- Regional/Restaurant Management is a plus.
- P&L experience
- Must possess excellent:
- Customer service skills
- Administration and Management skills
- Operational Accounting knowledge
- Technology and Engineering knowledge
- Production and Process knowledge
- Sales and Marketing experience and/or knowledge
- Mechanical & Technical knowledge/understanding
- Analytical skills
- Communication skills
- Documentation skills
- Complex Problem-Solving ability
- Valid Driver’s license and driving record that aligns with our safety standards.
- Must be at least 18 years of age.
- Normal office environment
- Occasional light lifting of office equipment, supplies, and boxes
- Frequent sitting with occasional walking and standing
- Requires dexterity on use of fingers for the operation of computers and other office equipment.