Patient Access Clerk - Patient Registration at McKenzie-Willamette Medical Center
McKenzie-Willamette Medical Center · Springfield, United States Of America · Onsite
- Junior
- Office in Springfield
McKenzie-Willamette Medical Center is your community medical provider, serving the Willamette Valley and its residents. Our 113-bed hospital offers inpatient, outpatient, diagnostic, medical, surgical and emergency care. We are a family of caregivers offering care to our larger family — our community.
- Hourly Base Rate: $20.76 - $26.42
- Shift: 12 hour shift
- Hours Per Week: 40
- SEIU Local 49 represented position
- Date Posted: 10/10/2025
Job Summary:
- Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions.
- Performs interviews for the purpose of initiating accounts.
- Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority.
- Determines appropriate documentation and form requirements based on medical and financial indicators.
- Secures information to assure rapid reimbursement.
- Initiates collection activity by requesting co-payments, deposits and anticipated balance due.
- Provides education to patients related to medical necessity requirements.
- Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables.
- Acts as a liaison between the patient, visitors and others and of treatment authorization.
- Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives.
- Maintains required documentation including patient medical records, logs and schedules, written and electronic. Identifies, responds and announces all code phone and wall alarm activation.
Qualifications:
- High School diploma or equivalent.
- Typing 40+ wpm. Proficient computer skills.
- Medical terminology strongly preferred.
- Experience in medical setting preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Supportive work environment with a collaborative team.
- Comprehensive healthcare coverage.
- Retirement savings plan.
- Paid time off and flexible scheduling options.
- Student loan repayment program.