Animal Services Customer Service Representative at City of Waco, TX
City of Waco, TX · Waco, United States Of America · Onsite
- Junior
- Office in Waco
About the Department
Minimum Starting Salary: $17.2328 hourly - Depending on Qualifications.jpg)
The City of Waco Seeks
A friendly and dependable individual with excellent communication skills to provide exceptional service to guests.Minimum Qualifications
- Valid Texas Driver's License
- H.S. Diploma or GED equivalent
- 1 year of customer service experience
- Animal welfare or animal care experience
Position Description
Under limited supervision; the Customer Service Representative will support guests in every manner, both on the phone, via email and in person.
- Assists the public with adoption outcomes and assist with general animal or shelter related questions.
- Maintains cash and fund accounts and records.
- Answers questions and inquiries via phone and email and directs customers to the correct resources.
- May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.
- Fills in for other operational roles as needed. This includes but is not limited to direct animal care, adoption, animal services, and foster care or medical support roles.
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