IN_Manager_Supply Chain Subject Matter Expert (SME) & Business Analyst_Agentic Automation_Advisory_Pune at PwC

Line of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Operations

Management Level

Manager

Job Description & Summary

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.

Those in intelligent automation at PwC will focus on conducting process mining, designing next generation small- and large-scale automation solutions, and implementing intelligent process automation, robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary We are seeking a versatile and highly experienced Supply Chain Subject Matter Expert (SME) and Business Analyst to drive process optimization and automation within organization. The ideal candidate will possess a deep functional understanding of the Retail and Consumer Supply Chain domain and proven experience translating those processes into actionable requirements for Agentic Automation.

Responsibilities - Supply Chain Expertise: Serve as the primary SME for end-to-end supply chain value streams, specifically focusing on the following core processes within the Retail/Consumer sector: Source to Contract (S2C) Demand to Pay (D2P) Order to Cash (O2C) Record to Report (R2R) - Process Analysis & Automation Identification: Conduct detailed analysis of current supply chain processes (As-Is) to identify inefficiencies, bottlenecks, and high-impact opportunities for Intelligent Automation (RPA, AI/ML, etc.). - Business Analysis & Requirements: Lead requirements gathering sessions with business stakeholders across Planning, Sourcing, Procurement, Logistics, and Sales. Translate complex business needs and process flows into clear, detailed technical specifications, user stories, and functional requirements for the automation development teams. - Solution Design & Validation: Partner with technical teams to define the future state (To-Be) processes, ensuring the proposed automation solutions are functionally aligned with supply chain best practices and deliver measurable ROI. - Communication & Collaboration: Act as the critical bridge between the Supply Chain business users and the technical automation teams, ensuring mutual understanding and successful delivery of solutions Manager: Own Ends to end Requirements, engage with senior stakeholders. Sr. Manager : Responsible for Presales and driving end to end Engagements

Mandatory Skill Sets - Domain Expertise: 5+ years of experience within or deeply supporting Supply Chain functions (e.g., Planning, Procurement, Logistics, Order Management) in the Retail or Consumer Goods industry. - Value Stream Knowledge: Expert-level functional knowledge of Source to Contract, Demand to Pay, and Order to Cash end-to-end value streams. - Automation Background: Solid understanding of process automation principles and practical experience identifying and supporting the implementation of RPA or other digital solutions. - Business Analysis Skills: Proven ability to perform detailed process mapping (As-Is/To-Be), gap analysis, and comprehensive documentation of functional requirements. - Communication: Excellent written and verbal communication skills, with the ability to articulate complex process and technical details to diverse audiences, from operations staff to executive leadership.

Preferred Skill Sets - Understanding of Agentic Automation Familiarity with ERP applications

Years of Experience required 8 to 16 years

Education Qualification Bachelor’s in Computer Science / Engineering / MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Business Analysis

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Coaching and Feedback, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM) {+ 41 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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