- Professional
- Office in London
Exponential-e
Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.
We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.
Job Description
Overall purpose of the job:
You will be working as part of the Core Network Operations team who are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams and the network infrastructure used to deliver services to customers. This includes the MPLS, Data Centre and Optical network.
Key responsibilities for this job:
- Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation
- Implementing projects within the deadline.
- Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes.
- Provide technical support for the development, implementation and administration of new and existing services
- Ensure the timely and accurate delivery of technology products and services
- Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products
- Act as a technical mentor to other engineers
- Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams.
- Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and to be part of the on-call rota.
- Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member
Knowledge and experience required:
- Experience with various methods of load balancing
- Strong troubleshooting ability
- Service Provider networks
- MPLS, L3 VPN
- Routing protocols (inc. IS-IS & BGP, OSPF)
- Switching protocols (preferably VRRP, VPLS, Dot1Q, QinQ)
Desirable knowledge and experience:
- Working knowledge of SDN concepts
- EVPN/VXLAN
- Experience with BGP Peering, Transit
- Scripting skills (Python / Bash / similar)
- Nokia 7450 & 7750 switches
- F5 Load Balancers
- Fortigate firewalls
- Optical Multiplexers
Our People
Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.
Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.
Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
