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IT Technician at undefined

undefined · Stowe, United States Of America · Onsite

$18.00  -  $20.00

Microsoft Excel

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SUMMARY 

The part-time position will provide IT support on the weekends to ensure the property’s information management system continues to work as should be.

 

RESPONSIBILITIES

  • Assist users with requests submitted through the IT HotSOS ticketing system as well as email and voicemail requests in a timely manner.
  • Assign and maintain user login and password(s)
  • Work with third party vendors for ongoing maintenance and support of the property telephone, internet and Wi-Fi systems.
  • Evaluate unresolved issues and monitor follow-up to ensure timely resolution
  • Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
  • Other duties as assigned. 

 

QUALIFICATIONS 

To perform this job successfully, the individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

  1. Associate degree or equivalent to two to three years related experience and/or training.
  2. Experience using or supporting Microsoft Windows, desktop/laptop operating systems.
  3. Knowledge of computer networking.
  4. Excellent problem solving and communication (both verbally and in writing) skills.
  5. Critical thinker and attention to detail.
  6. Ability to multitask, organize and prioritize according to deadlines.



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