Warehouse Store at undefined

Summary/objective 

The warehouse employee is responsible for always providing excellent customer service.

Essential functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Responsible for loading customer’s flooring purchases either by forklift or by hand, as needed.  
• Off load and receive product into the inventory system, then call/email customers in a timely manner of its arrival.
• Complete pick up and receiving paperwork accurately and tag products and pallets accordingly.
• Perform weekly cycle counts to insure accurate inventory.
• Store maintenance and cleaning including maintaining an organized and clean warehouse, showroom, and property. 
• Receive deliveries from vendors and MDC or CDC.
• Offloading trucks as they arrive.

.

Competencies

• Client Service - Responds to the clients and anticipate their needs
• Conflict Resolution - Works to resolve differences and maintain work relationships
• Decision Making - Makes decisions and takes responsibility for them
• Ethics - Fosters a diverse and respectful workplace
• Even Temperament - Controls emotions without retaliating against negative behavior
• Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
• Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
• Initiative - Remains proactive when suggesting improvements and solving problems
• Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
• Persuasive Communication - Displays verbal and written communication that influences others
• Problem Solving - Solves problems while ensuring rules and directives are followed

Supervisory responsibilities:       None

Work environment:                        Working in warehouse subject to varying temperatures, to include heat and cold

Physical demands:                          Must be able to bend and lift up to 50 pounds repeatedly

Travel required:                               None

Required education and experience:

• High School Diploma, GED or equivalent
• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• Excellent Communication skills; both verbally and in writing
• Basic math and organization skills
• Detail-oriented mindset, data entry and computer skills
• Ability to work on feet for long hours
• Understanding of safety protocols and requirements
• Experience shipping, receiving, or selling related products

Preferred education and experience:

• Forklift certification is beneficial for unloading large shipments