- Professional
- Office in Clifton Park
Join our team as a Physical Therapy Representative and be the first friendly face our patients see. We're looking for someone enthusiastic and customer-focused who thrives in a fast-paced medical environment and enjoys helping others.
Full-time - Monday, Wednesday, 10:30-7:00pm, Tuesday, Thursday 6:15-2:45pm and Friday 8:30-5:00pm
Pay is based on years of experience
Position Summary
OrthoNY has an opening for a Full Time Physical Therapy Representative. This position accurately and efficiently collects and enters information needed from patients to facilitate processing and payment follow through for all services rendered.
Responsibilities
- Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system;
- Perform check-in process to notify clinical staff and provider patient is ready to be seen;
- Verify patients’ eligibility and co-pays for the providers they are assigned each day;
- Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs;
- Obtain authorization for physical therapy benefits;
- Other responsibilities as assigned.
Qualifications
- High school diploma required, College Degree preferred;
- 1-3 years customer service experience in a medical setting preferred;
- Advanced certification billing/coding a plus.
Other information:
- Ability to travel to other locations if needed, reliable transportation is essential
- Pay is based on years of experience
