
- Junior
- Office in London
- May be required to lead or assist the technical approval process on a department
- Identifies opportunities or risks which may lead to cross functional collaboration/ initiatives.
- Works with suppliers and buying teams to identify opportunities for improvements.
- Supports the product development and approval process of the department to ensure delivery is compliant to all RI standards (fit, quality, performance and compliance) including those of wholesale partners and all markets in which River Island has a presence.
- Has an understanding of River Island ways of working for all technical processes, in order to achieve KPI’s of efficiency, consistency and ‘right first time’
- Understanding of risk assessments for both production and safety (prior to production) and collaborates with supplier and buyer to minimise risk and ensure compliance.
- Responsible for approval of test reports and Certificates of Compliance in line with our standards and requirements; manages failures in line with commercial limits and standards.
- Develops blocks and key shapes in collaboration with Buyer / Designer / Garment Technologist relevant to department and season; ensures distribution to and understanding of all relevant stakeholders (including Designers, Suppliers and Home Production)
- Contributes to the development and maintenance of the relevant grading tables for the department.
- Regularly reviews quality and fit of delivered product through store visits, wearer trials; ‘Fit squads’, benchmarking exercises and ongoing analysis of customer returns information; feedback/ challenge suppliers where necessary to ensure standards are maintained or exceeded and fit remains consistent and relevant. Recommends appropriate actions to buying team where relevant.
- Develops an awareness of current and changing global legislation – and ensure compliance at product level.
- Contribute to setting, reviewing and communicating standards and manuals in collaboration with other River Island Technical/ Compliance.
- Regular communication with suppliers to encourage understanding of and commitment to River Island ways of working as well as achievement of fit and quality standards.
- Conduct regular reviews of supplier performance according to agreed KPI’s and support suppliers to improve.
- Feeds Into the dept supplier strategy – highlighting technical strengths and risks of key suppliers
- Encourage suppliers to take accountability for management of RI processes
- Sustainability – support the Sustainability team in achieving their objectives
- Ethical - Support the ethical team in achieving their objectives
- Some previous experience as a Technologist in a Retail or Manufacturing Technical environment would be desirable
- Some understanding of sizing, pattern-making and grading would be useful
- Knowledge of fabric/materials/ components
- Strong interest in product and the River Island brand is essential.
- Self-starter, highly organised, able to prioritise
- Good verbal and numerical reasoning skills
- Disciplined and conscientious, results oriented
- Excellent communication skills
- Collaborative and builds good relations with peers/ stakeholders
- Agility and ability to absorb change in line with business priorities
- Resilient
- Commercial awareness and application in day-to-day decision making.
- Strong Excel skills essential
- Positive influencing skills
About Us
This role is based at our Head Office in West London. Check us out here on a map.
What we can offer you:
💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
💻 Flexible working is a given, on top of payday and summer early finish Fridays.
💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
🎓 Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
💰 A generous bonus scheme & private pension plan.
☀️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Keeping You Safe
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.