Administrative / Service Coordinator at Abilene Water Service

Office Staff – Abilene Water Service (Culligan of Abilene)

Location: Abilene, Texas
Position Type: Full-Time (Part-Time Considered for the Right Fit)

About Us

Abilene Water Service is a third-generation, family-owned and operated Culligan Water dealership proudly serving the Big Country. For decades, we’ve built our reputation on trust, quality, and family values — both in the way we serve our customers and how we treat our team. We take pride in providing clean, safe water and exceptional customer service to homes and businesses across West Texas.

If you’re looking for a workplace where your efforts matter, your coworkers feel like family, and each day brings a mix of purpose and people — we’d love to meet you.

Position Summary

We’re looking for a friendly, organized, and dependable Office Staff member to join our team. This position supports the daily operations of our office — including customer service, billing, scheduling, and coordination between our sales and service teams. You’ll be the first point of contact for many of our customers, helping ensure every interaction reflects our commitment to quality and care.

Key Responsibilities

• Answer phones and respond to emails with professionalism and warmth

• Greet and assist customers in person and over the phone

• Schedule service calls and deliveries

• Process billing, payments, and collections

• Maintain accurate records and manage customer accounts

• Support the sales and service teams with customer communication and coordination

• Order and organize office supplies

• Follow company policies and procedures

• Assist with other office duties as needed

What We Offer

• Health Insurance

• Paid Time Off (PTO) & Sick Leave

• 401(k) Retirement Plan

• Supportive, family-oriented work environment

• Opportunities for long-term stability and growth

What We’re Looking For

• High school diploma or equivalent

• Prior office or administrative experience preferred

• Excellent communication and organizational skills

• Friendly, professional, and dependable demeanor

• Ability to multitask and prioritize in a fast-paced environment

• Must pass background check and drug screening

• Punctual, positive, and team-oriented

Join Our Team

At Abilene Water Service, we believe work should feel like family. If you’re ready to bring your skills, positivity, and dependability to a company that values people first — apply today and help us continue our legacy of excellence in water service.