Hospice Volunteer Coordinator at 3HC Home Health and Hospice

3HC Home Health and Hospice
Volunteer Coordinator
Coverage: Greenville, Kinston, Wilson and Duplin County, North Carolina

Full-time 

Summary:

The Hospice Volunteer Coordinator is responsible for recruiting, screening, interviewing applicants to fill volunteer needs of hospice patients in the agency, identifying retention issues and developing plans to improve retention.

Essential Job Functions of the Hospice Volunteer Coordinator:

1. Creates positive experiences for internal and external customers that will meet their expectations. Displays a high degree of courtesy, tact, and knowledge of services provided by the agency in all contact with staff, patients, and volunteers.

2. Responsible for planning, organizing, and executing volunteer recruitment and training. Keep volunteer pool at a level to meet patient's/office needs. Ensuring that all volunteers complete appropriate forms and assist in ensuring that all volunteer files are kept up-to-date with current information 100% of time.

3. Plans, organizes, and implements volunteer recognition events and activities annually. Keeps volunteers informed of upcoming Hospice events and needs through newsletters, memos, direct contact, etc.

4. Demonstrates continuous effort to improve volunteer operations, decrease turnover, streamline training processes, and work cooperatively and jointly with other Hospice Volunteer Coordinators to ensure volunteers' needs are met.

5. Maintains 5% volunteer hours in the aggregate and for each office location.

6. Maintains contact with territory's hospice social workers to ensure all patient's/office's volunteers' needs are met. Maintains close contact with church leaders in the community, including presenting regularly to congregations (at a minimum of 2 presentations per month), meeting with pastors and attending church functions.

7. Attends a minimum of five (5) area college career fairs a year for recruiting volunteers. Provides volunteers for annual Hospice functions, such as Wings Camp, memorial services, fundraising events, and other functions requested by supervisor.

8. Promotes public awareness of hospice programs through public speaking, letter writing, TV and radio, and public service announcements monthly.

9. Assigns volunteers to a patient within 3 days of request.

10. Ensures that the Social Work Manager is kept informed of problems and progress in the department. Communicates with supervisor regularly to ensure updated on status of job duties and facilitate reporting of positive and negative issues related to job performance.

11. Send weekly volunteer Recruitment Reports to supervisor. 

Requirements:

Bachelors degree in Communications, Business Administration, or related field preferred.

Experience in recruiting and interviewing.

Strong verbal and written skills.

Ability to deal pleasantly with staff and public.

Ability to work without close supervision.

3HC is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex or sexual orientation, age, marital status, gender identity, national veteran or disability status.