REACH TEAM MENTAL HEALTH COORDINATOR (PUBLIC HEALTH PROFESSIONAL II-III) at City of Long Beach, CA
City of Long Beach, CA · Long Beach, United States Of America · Onsite
- Professional
- Office in Long Beach
About the Department

- Public Health Professional II: $39.284 - $53.345
- Public Health Professional III: $42.327 - $57.604
Position Duties
- Coordinates services related to overall mental health of people experiencing homelessness;
- Develops partnerships with City Departments and community-based organizations to ensure smooth implementation of direct service programming related to mental wellness;
- Oversees proper service delivery data collection, retention, and quality assurance within the Homeless Management Information System;
- Advises Bureau and Department leadership on policy and program development recommendations related to Mental Health services;
- Serves as a subject matter expert and spokesperson in community stakeholder forums in support of programs and services on behalf of the City, Department, and Bureau;
- Partners with existing City Mental Health providers to ensure interdepartmental approach to addressing homelessness;
- Provides case management and supportive services people experiencing homelessness;
- May drive City vehicle; and,
- Performs other related duties as assigned.
- Directs mental health services and coordination of supportive services for program participants;
- Plans, directs, coordinates, implements, and evaluates the effectiveness of comprehensive mental health services, including needs assessment, program design and planning, implementation, and evaluation;
- Develops quality standards and work plans to meet established program deliverables;
- May support fiscal/grant management of in partnership with the Administrative Operations Division to ensure compliance and cost effectiveness;
- Oversees the preparation of internal and external communications related to outreach programming;
- Assist with in-field/access site triaging and evaluation of program clients;
- Oversees mental health specific grant proposals and Requests for Proposals;
- Maintains high level understanding of grant deliverables and provide program implementation updates to funding agency;
- Develops, implements, and interprets evidence-based policies and procedures to ensure equity focus as well as efficiency of operations;
- Provides crisis intervention services including evaluating clients and referring clients to appropriate resources;
- Provides intensive case management and housing navigation services to high acuity chronic homeless individuals and families with severe physical, mental health or substance use needs;
- May support street-based operations as directed by management and drive City provided vehicle;
- May directly supervise direct service staff such as case managers, outreach workers, and substance use counselors;
- Facilitates 5150 evaluations for involuntary holds for individuals determined to be at risk of harming themselves or others or an individual who has been deemed gravely disabled;
Minimum Qualifications
- Bachelor's Degree in Social Work, Marriage and Family Therapy, or closely related field (*proof required)
- Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree or academic credits.
- One year of experience providing mental health support or care coordination for a social or human services program.
- A valid driver’s license, or the ability to arrange necessary and timely transportation for field travel.
- Masters Degree in Social Work, Marriage and Family Therapy, or closely related field (*proof required)
- Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree or academic credits.
- Licensed clinical social worker or licensed marriage and family therapist certification from the California board of behavioral sciences (*proof required)
- One year of experience providing mental health support or care coordination for a social or human services program.
- A valid driver’s license, or the ability to arrange necessary and timely transportation for field travel.
- For Public Health Professional II Applicants: Associate Marriage and Family Therapist or Associate Clinical Social Worker Certification from the Board of Behavioral Sciences and working towards clinical licensure highly desirable.
- Experience conducting street outreach and clinical service delivery to people experiencing homelessness.
- Experience working with the Homeless Management Information System (HMIS).
- Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese).
- Ability to work evenings, nights, weekends, holidays, and on-call during emergencies as needed.
- Demonstrates skill in patient assessment, intervention, planning, and evaluation.
- Demonstrates initiative, good judgment, and the ability to make decisions independently.
- Demonstrates skill in working with high-risk and mentally ill populations.
- Strong communication skills, verbal, non-verbal, written and oral.
- Ability to handle sensitive information and maintain confidentiality.
- Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
- Ability to deescalate and resolve conflict effectively.
- Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.
- Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).
Other Qualifications
