Assistant Director of Housekeeping at Hotel Emma

Hotel Emma is seeking passionate, service-driven candidates for the position of Assistant Director of Housekeeping.

Purpose of the Position:

Assists the Director of Housekeeping in all functions of the Housekeeping Department and manages in his absence.

Primary Responsibilities:

Duties are as follows but not limited to:

• Performs all administrative tasks to run the Housekeeping Department.
• Interviews, hires and trains new associates.
• Maintains discipline in the department coaching associates when necessary.

• Coordinates all tasks to be conducted by the Housekeeping team.
• Ensure the Housekeeping office is properly maintained.
• Updates Housekeeping information on the computer system in a timely matter.
• Ensures Lost and Found procedures are followed.
• Update and maintains inventory of Lost and Found information and items that are being secured.
• Maintains key and hotel communication devices control.
• Abides by the regulations of the material safety data sheets when using chemicals.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Takes the initiative to greet guests and fellow Associates in a friendly and warm manner.
• Performs other related duties as required.

Job Requirements:

• Position requires effective communication with guests and co-workers.
• Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture.
• Bachelor’s Degree preferred.
• Minimum of 2 years management experience with at least 1 year in housekeeping management in a luxury property.
• Flexible schedule required, to include AM/PM, weekends and holidays.

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to stand for extended periods of time. Ability to lift up 50 pounds. Prolonged sitting, standing, pushing, stretching, bending and kneeling without restrictions. Schedule will reflect business demands.  Long and unusual hours on occasion. Strong listening and compassionate ear for employee personal and professional issues.