Content Strategist at Hyatt Corporate Office

The Opportunity

Hyatt seeks an enthusiastic Content Strategist to join our Global Creative and Content team. In this role, you will collaborate closely with cross-functional partners such as brand, marketing, loyalty, digital and others, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You’ll be part of a team that is passionate about diversity, equity, and inclusion, and is committed to nurturing curiosity and new skills.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits, which include:

·       Annual allotment of free hotel stays at Hyatt hotels globally

·       Flexible work schedule

·       Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

·       A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

·       Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Content Strategist role within Hyatt’s Global Creative and Content team helps drive the development and execution of content strategies that power integrated marketing campaigns on a global scale. This individual collaborates closely with cross-functional partners—including brand, marketing, loyalty, media, product, regional teams, and more—to ensure content aligns with business goals and resonates with key audiences. They leverage data-driven insights to shape compelling narratives and deliver cohesive storytelling across all platforms and touchpoints of the consumer journey.

•Develop and support omnichannel content strategies for global marketing campaigns, including seasonal initiatives, brand launches, loyalty promotions, and experiential activations.

•Align content with brand voice, positioning, and cultural nuances across key international markets.

•Lead strategic content reviews and storytelling sessions, confidently presenting ideas and guiding discussions with cross-functional peers and business leaders.

•Collaborate with regional marketing teams, creative agencies, and internal stakeholders to ensure cohesive content delivery across all touchpoints (web, social, email, app, display, etc.)

•Lead and work alongside creative and copy team members to distill complex briefs into compelling campaigns that achieve desired business objectives.

•Translate customer insights, market research, and consumer insight data into actionable content recommendations aligned with business goals.

•Adopt AI-powered content tools and proactively identify opportunities to integrate them into content planning and creation to enhance efficiency, creativity, and personalization at scale.

•Consistently and effectively apply content strategy best practices and learnings across projects, while also evangelizing to the broader Global Creative and Content team.

Experience Required:

•3-5 years of experience in content strategy, brand storytelling, copywriting, or editorial roles, preferably within the hospitality, travel, lifestyle/luxury, or consumer brands sectors.

•Strong understanding of global content marketing and omnichannel campaign development.

•Excellent communication and presentation skills, with an eye for narrative and detail.

•Exceptional writing and editing skills; fluency in English is required.

Experience Preferred: 

•Bachelor’s degree in English, Communications, Journalism, or a similar field.

•Proficiency in tools such as content management systems, project management platforms and analytics.

•Experience with and/or interest in AI content creation tools.

•Knowledge of SEO, content performance metrics, and social media best practices.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $64,000.00 to $80,000.00. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.