- Senior
- Office in New York
About Pagaya
Shape the Future of Finance
Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.
Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.
Let's create better outcomes together!
About the Role
Pagaya is seeking a highly strategic and detail-oriented Executive Assistant to support our CEO. This role reports into the Chief of Staff and goes beyond traditional administrative support, serving as a trusted partner to the founder’s office. You will drive operational excellence, streamline processes, and optimize the CEO’s time and priorities. The ideal candidate thrives in a fast-paced environment, has a proactive mindset, and is comfortable engaging with executives, investors, partners, and internal teams. This position combines calendar management, operational infrastructure development, and high-level stakeholder engagement to ensure the CEO and co-founders can focus on strategic initiatives that drive the company forward.
Responsibilities
- Support the CEO in full calendar management and strategic prioritization of commitments.
- Manage and provide backup support for the personal assistant as needed.
- Develop best practices and a strategic cadence for founder schedules, ensuring alignment with top priorities.
- Plan and execute logistics for conferences, board meetings, and other high-profile events.
- Lead productivity audits to identify opportunities for strategic delegation and time optimization.
- Identify cost-saving opportunities across founder operational expenditures, including travel, morale spend, and vendor contracts (e.g., Egencia, Blacklane).
- Partner with HR, Recruiting, and Finance to optimize spend on candidate and remote employee travel and lodging.
- Act as liaison with HR for employee experience initiatives such as anniversaries and in-office events.
- Establish and maintain best-in-class systems for administrative support, calendaring, travel, and internal communications.
- Develop standardized toolkits, templates, and workflows to improve efficiency across the organization.
- Implement governance structures to enhance clarity, transparency, and execution at scale.
- Maintain and optimize founder CRM systems to track high-value relationships and touchpoints.
- Build a proactive relationship management playbook for timely engagement with investors, partners, and advisors.
- Serve as a trusted extension of the founders, anticipating needs, representing priorities, and enabling high-impact relationships.
Requirements
- 5+ years of experience as an Executive Assistant supporting C-level executives, ideally in high-growth or startup environments.
- Proven ability to manage complex calendars, travel logistics, and high-stakes meetings with discretion and professionalism.
- Strong operational and organizational skills with a track record of building scalable processes and systems.
- Excellent communication and interpersonal skills, capable of engaging effectively with executives, internal teams, and external stakeholders.
- Highly proactive, detail-oriented, and able to anticipate executive needs before they arise.
- Experience in cost optimization and vendor management is a plus.
- Comfort handling confidential information with the utmost discretion.
- Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
- Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
- High degree of integrity, judgment, and discretion.
- Willingness to work out of our midtown NYC office 5 days per week, with occasional evening or weekend support.
The pay ranges for New York-based hires are commensurate with candidate experience.
Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.
Our Team
Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv.
We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.
Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
Our Values
- Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
- Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
- Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
- Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
- Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
