Administrative Assistant at Valley Hope

ADMINISTRATIVE ASSISTANT: (Full-Time)

Valley Hope of Norton has an exciting opportunity for you to join our team as an Administrative Assistant. 

Valley Hope restores lives affected by addiction and supports lifelong recovery.  Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Do you want a rewarding career in a close-knit and fun-loving environment?  If so, Valley Hope of Norton, a staple of the community for nearly 60 years, welcomes you.

Valley Hope of Norton is the ORIGINAL Valley Hope, and we take great pride in that. The story of Valley Hope begins and continues on the grounds we work every day.

EDUCATION & EXPERIENCE

Required: 

• Valid and unrestricted driver’s license.
• Cardiopulmonary Resuscitation (CPR) certification; or the ability to obtain within 90 days of hire.

 Compensation:

• Starting at up to $17.00/hr. based on education and experience

Benefits:

• Affordable health, dental, and vision insurance
• Tuition Assistance 
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 22 Days per year based on years of service
• Paid Parental Leave 
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

JOB SUMMARY:

• Answers multi-line telephone system and responds effectively to incoming callers.
• Assists with the admissions call process as directed responding to prospective patients/families with respect and kindness.
• Assists with the admissions process as directed which may include face-to-face meetings with incoming patients and their families and documentation/computer data entry of patient information.
• Performs insurance benefit verification process as directed.
• Interacts with patients and visitors as necessary to support positive clinical environment.
• Performs cash and credit transactions including book or other merchandise sales as well as patient payments for services accurately and effectively.
• Deposits daily cash and credit receipts as directed.
• Assists with processing of weekly accounts payables as directed which may include computer data entry, statement reconciliation and balancing of accounts.
• Performs word processing duties for clinicians and others in the facility as needed.
• Respond promptly to medical records requests while following HIPPA and 42 CFR part 2 guidelines.
• Performs computer data entry of patient charges.
• Assists with patient meetings regarding insurance and/or financial information as directed.
• Performs common office related tasks such as filing, faxing, and copying.

WORK ENVIRONMENT: 

• Office setting within a residential and/or outpatient treatment facility.
• Traditional hours; able to work overtime to the extent necessary.
• Sitting for extended periods of time of up to 4 hours.
• Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.

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