Senior Manager, Software Engineering - Global Commercial Services at American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

How will you make an impact in this role?

American Express @ Work helps large and global companies manage their Corporate Card and Corporate Purchasing Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @ Work enables fast, efficient, and effective corporate card program management resulting in time and cost savings for our customers. 

We’re looking for a Senior Engineering Manager to join American Express @ Work engineering team. This next generation digital platform is designed to give global client’s best in class digital experience for more control over their corporate program. The core capability Management team will design, build next generation cloud native capabilities to support digital and data experience.  This team will work across other @ Work capability teams on integration and common component builds.

We want someone with:

• Strong commercial card and non-card system acumen to drive technical vision and drives project execution for large-scale digital data systems.

• Has exceptional experience leading industry differentiable digital and data domains at scale

• Various technical domains and systems skills to design and develop fault tolerant systems

• Experience with design and architect cloud native solutions for global entities

• Hands-on experience in building complex digital and data platforms across large organization.

• Ability to review and debug code is essential. 

• Critical thinking to solve complex business and technical problems

• Lead, contribute and collaborate with enterprise shared service teams with creativity and outside-in perspective.

• Able to lead with automation, engineering excellence and efficiency mindset and guide teams to adopt those in their delivery pipeline

• Able to hold the technical quality bar high and for the team as well

• Enjoy solving complex problems and innovate efficiently by working with future technologies.

• Manage stakeholders and senior leaders with conviction and clarity

• Able to drive solutions, delivery and architecture for the future

• Lead and work with innovative, external perspective

• Proven ability to coach, manage, and grow individuals and teams effectively. 

• If you have the talent and desire to develop innovative products and services at a rapid pace, work as part of a customer centric organization, serving our customers seamlessly across the globe through various channels, join our team! 

Key Responsibilities:

Software Development 

• Perform technical aspects of software development 

• Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation) 

• Lead code reviews and ensure higher standard of code quality

• Debug software components and identify code defects for remediation 

• Lead engineering team with higher integrity and guidance

• Mentor and guide direct engineering reports

• Lead stakeholder management, product integration discussion

• Leads the deployment, support, and monitoring of software across test, integration, and production environments. 

• Empower teams to automate deployments in test or production environments 

• Empower teams to automatically scale applications based on demand projections 

• Ensure team adheres to security and regulatory best practices

Leadership 

• Takes accountability for the success of the team achieving their goals 

• Lead engineering team with higher integrity and guidance

• Mentor and guide direct engineering reports (up to 8 engineers)

• Drives the team’s strategy and prioritizes initiatives 

• Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas 

• Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. 

Minimum Qualifications:

• 10 + years of software development experience in a professional environment and/or comparable experience 

• Extensive hands-on experience with the design and development of complex, large scale distributed applications and products that require a deep understanding of architectural patterns, software development best practices, relational and non-relational databases, and automated testing.

• Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred 

• Hands-on coding experience in the following technology environment - React, Java Script, Redux, NodeJS, GraphQL, REST based APIs, Java, PostgreSQL, Akamai, AWS, Google Cloud Platform, Microsoft Azure, GoLang, Kotlin, DB2, Spring framework.

• Experience with CI/CD tools such as GitHub, GitHub Actions, Jenkins, Sonar

• Experience with testing tools such as Selenium, Cucumber, WebDriver IO, Karate, Junit, JMeter, LoadRunner, PostMan, WireMock, and others

Preferred Qualifications:

• Experience with logging and observability tools such as DynaTrace, Prometheus, Splunk, and others

• Experience with GitHub CoPilot Experience with Cloud providers such as AWS, GCP, and Azure 

• Experience with Scrum, Kanban, or another Agile application development methodology 

• Demonstrated experience coaching, mentoring, and developing technical professionals. 

• Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to upper management and architects

%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ESalary Range: %24123,000.00 to %24215,250.00 annually + bonus + benefits%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones%27 physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ECompetitive base salaries%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EBonus incentives%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E6% Company Match on retirement savings plan%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFree financial coaching and financial well-being support%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EComprehensive medical, dental, vision, life insurance, and disability benefits%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFree and confidential counseling support through our Healthy Minds program%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3ECareer development and training opportunities%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EFor a full list of Team Amex benefits, visit our%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.americanexpress.com/en-us/colleagues/benefits%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cu%3EColleague Benefits Site%3C/u%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EWe back our colleagues with the support they need to thrive, professionally and personally. That%27s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EUS Job Seekers - Click to view the “%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.eeoc.gov/poster%22%3E%3Cspan style=%22color:#0563c1;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cu%3EKnow Your Rights%3C/u%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: %3C/span%3E%3Ca style=%22color:#0563c1;%22 target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.eeoc.gov/poster%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3E%3Cu%3Ehttps://www.eeoc.gov/poster%3C/u%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;%22%3EEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions%3C/span%3E%3C/p%3E
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