- Junior
- Office in Hyderabad
We’re building the AI-driven future of customer success, from retention to growth!
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.
Basic Qualifications:
Completed Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
Strong understanding of object-oriented programming concepts.
Good analytical and problem-solving skills.
Eagerness to learn the Salesforce platform and related technologies.
Technical Skills (Preferred):
Familiarity with web technologies like HTML, CSS, and JavaScript.
Basic knowledge of any programming language (Java, C#, Python, etc.).
Exposure to databases and SQL.
Understanding of REST/SOAP APIs is a plus.
Salesforce-Specific (Nice to Have):
Knowledge of Salesforce fundamentals (Objects, Fields, Relationships, etc.).
Awareness of Apex, Visualforce, or Lightning Components.
Completed or pursuing Salesforce Trailhead modules.
Salesforce Administrator or Platform Developer I Certification (optional but impressive).
Soft Skills:
Good verbal and written communication skills.
Team player with a positive attitude and strong willingness to learn.
Ability to take initiative and ownership of tasks.
Time management and ability to meet deadlines.
Why You’ll Love It Here:
Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:
Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.
We offer a comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.
Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.
Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.
Our Parody Videos: No explanation needed. Just watch them here!
If this sounds like the right role for you, we’d love to hear from you.
Additional Information:
We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.
If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact [email protected].
If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.
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