AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies.
AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies.
Roles & Responsibilities
Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform
Develop internal automation tools and applications to reduce upgrade times
Develop applications for new customer onboardings to improve accuracy and time to go-live
Design, develop, and execute automated scripts for APIs, including functional, performance, security, and integration testing.
Partner with other teams to integrate automation functions with ServiceNow
Identify, document, and track defects found during API testing, collaborating with development teams for resolution.
Work closely with software developers, QA engineers, and other stakeholders to understand API functionalities, requirements, and testing needs.
Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner
Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed
Create and maintain technical documentation.
Serve as a subject matter expert and escalation point for automation technologies.
Communicate with customers and internal team with transparency
Complete training and certification as assigned to further skills and knowledge.
Qualifications
A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education.
Minimum of 5 years of related experience.
Managed services or consulting experience required
Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts.
Experience with databases (e.g. MySQL, ElasticSearch, etc.)
Experience with source control tools and methods (Git)
Experience with performance monitoring tools (e.g. Elastic, LogicMonitor, SolarWinds, etc.
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