HJ Merchandising Operations Coordinator (New York, NY, US) at Richemont

At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

HJ Merchandising Operations Coordinator (Temporary Assignment)

Cartier │ New York

Job mission

The person will oversee the daily operational merchandising functions of the High-End department.  Responsible for processing stock requests from the local retail network as well as international markets, following network allocations from logistics platform and stock rebalancing, organizing transfers for local and international event assortments.  Through exceptional business operations knowledge, this position will support the High-End merchandising strategy ensuring processes are streamlined and efficient.  This position is in New York and reports to the High Jewelry Merchandising Assistant Manager.

Main accountabilities/objective of the position

Key Responsibilities

• Key User for My High End Request tool approving daily product requests from boutiques and determining if the request is valid and the appropriate reference to send.  Offers substitute selection based on excellent knowledge of product.
• Updates boutique product assortments as instructed by merchandising assistant manager
• Follows up after viewing requests and stock balances assortments in each boutique
• Processes international product transfer requests and negotiates product exchanges
• Follows Celebrity and PR product requests and initiate transfers
• Processes daily operational needs for the HJ business such as certificates and packaging requests
• Responsible for updating department sales and stock analysis reporting files

Nature of job impact

Network Merchandising

• Processes product allocations for new production received from international ensuring optimal delivery lead times with logistics and supply chain departments with SAP tool
• Reviews pre-defined assortment quantities and product mix for defined boutiques in the HJ network ensuring the high end strategy is implemented
• Liaison between HJ team and boutique teams related to product requests, certificates, and packaging
• Key user and main point of contact with international MyHER team
• Updates FJ wishlist requests with Anaplan tool

Event Support

• Update product assortment in Plaza Event
• Responsible for communication between logistics’ teams and High End team to ensure on time product delivery and transfers for event
• Supports systematic product movement during an event.  Proficient SAP user.
• Key HJ team member on site providing stock and operational support during HJ events by conducting inventory counts, processing SAP transfers, organizing vaults by category and ensuring all product information is accurately reflected in the digital tools
• Liase with boutique operational teams to ensure on time transfers and meet deadlines post event

Reporting and Digital Tools

• Daily updates to Master Stock File
• Monthly updates of Master Sales File
• Manage daily product requests and reservations in HE business tools (ie. Plaza, MyHER, SAP)

Special Projects

• Support virtual studio requests from the network
• Support stock card project
• Support other special projects as needed

Qualifications:

• Bachelor’s Degree Required
• Required experience
  • 1-2 years of experience
  • Experience related to Store planning, merchandising, buying is a plus
• High End product experience a plus
• Strong organizational skills with the ability to prioritize
• Strong interpersonal skills to foster collaboration between multiple stakeholders
• Detail oriented and client centric
• Knowledge of French language is a plus

WE OFFER

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected salary range: $26.00-$32.00 per hour