Ice Rink Specialist at Salt Lake City Government (Slcgov)

Position Title:

Ice Rink Specialist

Job Description:

We are looking for Ice Rick Specialist's to support the John W. Gallivan Utah Center.

About the Position:

Salt Lake City is looking for Ice Rink Specialist’s to provide customer service, including cashiering and cash handling duties, safety enforcement, and supervision of patrons at the Gallivan Center Ice Rink on and off the ice. Qualified candidates will have either one year ice skating experience involving a hockey team or school program, competitive skating, or organized sports league OR one year cashiering experience. Three months paid experience working at the Gallivan Center may be substituted for the one-year experience requirement.

About the Gallivan Center:

The John W. Gallivan Utah Center, located in the heart of downtown Salt Lake City, is a premier, year-round, urban destination. Featuring a lush grass amphitheater, public gathering spaces, a banquet and meeting center, a public ice rink, and captivating art installations, the Gallivan Center serves as a vibrant hub for concerts, exhibits, workshops, public gatherings, festivals, and holiday celebrations. For over three decades, it has provided diverse recreational, educational, artistic, and entertainment experiences for all ages.

About the Team:

We are a passionate group of around 13 administrative and operations staff and 20 part-time and seasonal staff, who strive to make a tangible impact on our community through diverse offerings and activities throughout the year.

Here, you'll find a collaborative and innovative environment. If you're eager to be part of meaningful programs and events that welcome visitors from across the world, this is the team for you!

Work Schedule:

This position will require evening, weekend, and holiday shifts and will work 10-30 hours per week beginning in early November through early March. Typical shifts are Monday - Thursday from 3:30 p.m. to 10:30 p.m., Friday - Saturday from 11:00 a.m. to 5:30 p.m. and 5:30 p.m. to 12:45 a.m., and Sunday from 11:00 a.m. to 5:00 p.m. and 5:00 p.m. to 10:30 p.m. Applicants must be flexible and available to work all assigned shifts from start to finish, including weekends, evenings and holidays. All staff are required to work at least 2 holiday shifts: Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day. Food handlers permit and CPR certification will be required by November 12, 2025.

Position Salary Range: $15.00/hr. to $17.00/hr.

IMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice.

Key Responsibilities:

• Supervises the conduct of patrons to prevent unsafe conditions and behavior and to deter accidents.

• Strictly and tactfully enforce policies, rules, regulations, laws, and ordinances governing the conduct of patrons using the facility.

• Greets patrons and accepts rink admission fees and rental fees for skates and lockers.

• Retrieves and puts skates back in proper spaces.

• Answers all phone calls.

• Stocks cup dispenser, merchandise cabinet and assists with maintaining cleanliness of all work areas. 

• Performs rescues and appropriate follow-up procedures including the use of available equipment and supplies in the performance of first aid and CPR. 

• Participates in the maintenance and preparation of daily records relating to accidents and ice conditions.

• Prepares concession food and drinks for patrons.

• Performs a variety of general cleaning duties. 

• Reports unsafe conditions to the Center’s Manager, Program Supervisor, Maintenance Supervisor or Rink Supervisor.

• Counts money at the end of shift, drops money in safe, and follows Salt Lake City Corporation’s cash handling requirements.

• Performs other duties as assigned.

Minimum Qualifications:

• Current certification in standard First Aid and Cardiopulmonary Resuscitation (CPR) or be able obtain within 10 days of hire.

• Must possess a food handlers permit or be able to obtain one within 10 days of hire.

• Must have either one year ice skating experience involving a hockey team or school program, competitive skating, or organized sports league OR one year cashiering experience. Three months paid experience working at the Gallivan Center may be substituted for the one-year experience requirement.

• Ability to communicate effectively with the public, supervisors, and other employees.

• Strong clerical aptitude and knowledge of customer service standards.

• Must be at least 16 years of age upon date of hire.

• Available to work evenings, weekends, holidays, and shifts including up to six consecutive hours.

• Varied hours. May require working early morning, midday, evening, weekend, or holiday hours.

Working Conditions:

• This position requires moderate physical activity.  Required to push, pull, or lift medium weights.  Needs to sit, stand, crouch and bend within a retail service environment as well as outdoors.  Occasional exposure to disagreeable elements such as workplace conditions, poor ventilation, uneven temperatures, or extreme weather conditions.

• Intermittent stress as a result of human behavior.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law.  Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

Position Type:

Part-time

Department:

Community Reinvestment Agency

Full Time/Part Time:

Part time

Scheduled Hours:

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