Security Officer - Retail Security at First Class Security
First Class Security · Matthews, United States Of America · Onsite
- Professional
- Office in Matthews
1st Shift 10am - 9pm
**IMMEDIATE HIRE**
Position Overview:
We are seeking a vigilant and customer-focused Retail Security Officer to help protect company assets, deter theft, and ensure a safe shopping environment for customers and employees. The ideal candidate will maintain a visible presence on the sales floor, monitor CCTV systems, and respond quickly to suspicious activity or incidents while maintaining a professional and approachable demeanor.
Key Responsibilities:
- Provide a strong visual security presence to deter theft, vandalism, and other criminal activity.
- Monitor surveillance systems and sales floor activity for suspicious behavior.
- Conduct routine patrols of the sales floor, fitting rooms, restrooms, and perimeter areas.
- Detain or escort individuals involved in theft or disturbances in accordance with company policy and local laws.
- Report all incidents, safety concerns, or policy violations through detailed written reports.
- Assist store management and law enforcement during investigations or emergency situations.
- Support customer and employee safety during opening, closing, and high-traffic periods.
- Maintain professional communication with staff, customers, and management at all times.
Qualifications:
- Previous experience in retail, loss prevention, or security preferred.
- Must be at least 21 years of age.
- Strong observation and reporting skills.
- Excellent communication and customer service abilities.
- Ability to remain calm and professional in high-pressure situations.
- Must possess or be eligible for a valid security license (if required by local jurisdiction).
- Physical ability to stand, walk, and patrol for extended periods.
Work Environment:
This position involves working in a busy retail setting with regular public interaction. The Retail Security Officer must maintain a polished appearance and represent the company’s standards of professionalism, safety, and service.
Benefits
- Will pay for State Security license if hired for full time
- Flexible Schedules
- Direct Deposit for everyone
- Weekly Pay
- Opportunity for Advancement
- Paid Internal Training