Service Admin. Assistant (Trucks) at All Roads

All Roads Trucks/Kenworth of Baltimore Now Hiring!

If you are a customer-focused, enjoy helping people and are searching for a new opportunity we have the position for you! Kenworth of Baltimore is searching for a Service Admin. Asst to join our growing team. As the first point of contact with our customers, you will manage the communications for all repairs. Opportunity to grow into a Service Advisor.

Schedule & Compensation: $20-25 per hour. Monday - Friday with occasional Saturdays.

Benefits:

• Medical, dental, vision, disability and life insurance offerings
• 401k with company contribution
• Paid vacation and sick time
• Company paid holiday
• Tuition Reimbursement program
• Employee referral bonus program

Responsibilities:

• Provide administrative support to the service team
• Schedule appointments and assist in generating estimates for customers
• Document repair and service orders correctly. CDK experience a plus
• Establish and maintain strong communication and a positive working relationship with customers to encourage retention and referral business.
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
• All other duties as assigned