Seasonal Events Operation Lead at Oregon Metro

About the Department

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. 

The Events Division of the Oregon Zoo is looking for Seasonal Events Operation Lead to assist with lead work in implementing public and private events with a focus on installation, operation, and teardown of ZooLights. 

As the Seasonal Event Operation Lead you will

• Schedule and prioritize duties and responsibilities; ensure coverage for breaks and absences. Monitor and report hours worked, including tracking absences and payroll approval.
• Provide training and direction on work assignments, procedures, and equipment quality/safety standards; tracks and keeps records of training.
• Assist with monitoring assignments to ensure completeness and quality; provides corrective guidance as needed. Communicate performance issues to supervisor.
• In collaboration with the supervisor, facilitate requests for events assistance, which may include set-up and takedown for private and public events.
• Inspect and ensure all equipment, tools and supplies are cleaned, in working order, and returned to designated areas and prepared for next use. Ensure proper disposal of chemicals, equipment, and packaging. Respond to facility and equipment problems and safety issues; arrange for repairs. Reports on major issues to supervisor.
• Assemble information and/or documentation and respond to email and voicemail. Responsible for upkeep of procedure manuals; makes suggestions for process improvements.
• Perform basic computer skills
• Coordinate the ordering and purchasing of materials, supplies and equipment, including surplus and proper storage.
• Set up and disassemble canopies, chairs, tables, speakers, and related equipment for events
• Hang banners, backdrops, props, and associated equipment
• Assist performers, private event clients, presenters, staff, and members of the public with events as needed.
• Provide general customer service, such as providing directions and answering questions, and open and close locations in adherence with security procedures.
• Clean and performs simple maintenance tasks
• Operate ladders, forklifts, aerial lifts, golf carts, and other equipment as required.
• Safely install and uninstall seasonal and decorative lighting on zoo buildings, trees, and grounds.  
• Utilize various hand and power tools in the assembly, disassembly, and general maintenance of displays and setups.
• Locate, report, and troubleshoot power issues related to lighting or lit décor
• Perform basic ZooLights repairs, which includes clipping zip ties to remove older light strings/rope, attaching new light strings/rope to frames with zip ties and attaching premade splices or other connectors.
• Alert staff to any problems that may need attention
• May participate in the recruitment and hiring process, including screening and interviews; provides input to management on hiring decisions.
• Ensure compliance with applicable laws, Metro policies and procedures, and collective bargaining agreements as appropriate.
• Perform assigned duties during an emergency.
• Perform other duties as assigned.

Attributes for success

• Strong foundational knowledge of event planning and the technical and practical aspects of event design, set-up, breakdown, and coordination.
• Aptitude to skillfully use the tools associated with event design and production.
• Ability to interact effectively with people.
• Capability to train and lead staff and coordinate project teams.
• Experience operating heavy equipment such as forklift, scissor lift, boom lift and telehandler.
• Knowledge of routine building and grounds maintenance, methods, and practices
• Knowledge of installing electrical cables and experience operating a variety of tools, including ladders and some machinery
• Understand and follow oral and written instructions
• Use discretion with confidential and sensitive matters
• Lead, train, and give instruction
• Detail-oriented with the ability to be flexible, manage multiple tasks and shifting priorities, work under pressure and meet deadlines
• Build and maintain collaborative working relationships
• Standard lighting install practices, procedures, and techniques
• Fulfill Metro’s core values of public service, excellence, teamwork, respect, innovation, and sustainability
• Work assigned schedule and exhibit regular and predictable attendance
• Work independently, be self-directed and work as a member of a team; exercise good judgment
• Work in a safe manner and follow safety policies, practices, and procedures
• Must be able to climb, balance, kneel, crouch and crawl and stand consistently for long periods of time
• Lift and carry up to 50 lbs. without assistance; occasionally up to 100 lbs. with a two- person lift
• Must be able to work outdoors in various temperatures including heat, cold, rain, snow and wind
• Must be able to work days, evenings, weekends and holidays as needed.

DIVERSITY AND INCLUSION 

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.   

Learn more about Metro’s Diversity Action Plan

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant. 

Minimum qualifications

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Previous experience working in a union environment. 
• Previous experience operating vehicles, forklifts, high lifts, person lift baskets, cleaning and other medium and light duty equipment and hand tools
• 3-5 years of related experience coordinating and implementing events.
• 1-2 years of experience leading and directing employees or similar higher-level responsibilities

SCREENING AND EVALUATION

The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed online application
• Responses to supplemental questions 

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Reference check 
• Background, driving records check for finalist candidate 

REPRESENTATON

This position is eligible for overtime and is represented by LIUNA 483. It is classified as an Operations Lead.

Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Recruiter: Christina Rentas 

Email: [email protected]

Other Qualifications

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Hybrid Telework

Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
  
 Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance. 

How to Apply

For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page. 

Government Jobs

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The Oregon Zoo and Metro
 The Oregon Zoo inspires visitors to learn about protecting endangered species and restoring native habitats and is the state's most popular paid attraction. The zoo’s roughly 320 employees welcome more than 1.5 million visitors each year.